Social Media Community Manager: 26-00350

Akraya, Inc. • Contract • San Diego, CA, US • $58 - $61 / hour • 5d ago

Primary Skills : Marketing- Analytics (Expert), Community Management (Expert), Social Listening (Advanced), Content Creation (Advanced), Brand Positioning (Intermediate)
Location: San Diego CA ( Hybrid)
Contract:W2
Duration:6 months
Pay Range: $58/hr -$61/hr
#LP

JOB SUMMARY:
Seeking a dynamic Social Media Community Manager for its Consumer Group Corporate Communications team, focusing on the TurboTax brand's platforms. The role demands a creative individual with deep expertise in managing online communities, engaging with audiences across platforms like Reddit, TikTok, Instagram, and more, and leveraging social listening tools for branding insights. The ideal candidate must excel in a fast-paced setting, providing strategic social media direction and fostering positive brand connections.

JOB REQUIREMENTS:

Engage actively across major social channels (Reddit, TikTok, Instagram, etc.) to boost the TurboTax brand's presence and sentiment.
Collaborate with both internal teams and external agencies to integrate marketing, communications, and customer care efforts on social platforms.
Utilize social listening tools to gather and report on consumer feedback and competitive landscape insights, influencing brand strategies.
Manage crisis communications effectively, safeguarding the brand's reputation.
Identify and leverage emerging trends and content opportunities to position TurboTax favorably within cultural conversations.

Must Have Skills

Proven community management experience on multiple social media platforms.
Skilled in content creation using tools like Canva or Adobe Creative Suite.
Proficient in social listening and analytics for strategic insights.

Industry Experience Required

Strong background in brand management, particularly within corporate communications or consumer engagement sectors.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!