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Social Media Community Manager

Dawson • Contract • Columbus, Ohio Metropolitan Area, US • 2d ago

Social Media Community Manager

Hospitals and Healthcare

$25.00-$35.00 per hour

Monday-Friday, 8:00am-5:00pm

Columbus, Ohio (hybrid)

1 Year Contract

What You'll Be Doing:

Monitor social media channels and engage with consumers on behalf of assigned brands
Identify social trends and content inspiration to generate, recommend, and develop social media content ideas
Capture content as needed to support social content plans and make minor design edits
Publish and boost social media posts across relevant channels
Develop and report community insights using inbound social activity and external social listening
Collaborate with cross-functional teams to develop and maintain social media response guidelines and best practices
Monitor and report on competitive social media activity
Research and vet social media influencers for activations and content opportunities
Ensure social media activations follow established policies and guidelines
Escalate social media crisis events and communicate potential impacts to cross-functional teams
Support new social channel launches by developing plans and documenting requirements for successful execution

What We're Looking For:

Bachelor's degree in Business, Marketing, Communications, or a related field
2+ years of community management experience
Strong knowledge of social media best practices and current social media trends
Excellent presentation and interpersonal skills with the ability to communicate results and recommendations to stakeholders
Familiarity with social content creation tools, including native social media editing tools, CapCut, and Adobe Express
Excellent written and verbal communication skills
Strong organizational and attention-to-detail skills
Ability to prioritize and manage multiple projects in a fast-paced environment with changing and complex demands
Positive attitude with strong problem-solving skills
Proactive and independent approach to work

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About Dawson

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