Our client, a well-known tax system provider, is actively hiring for a Social Media Community Manager to join their team in San Diego, CA! This role will be hybrid and will require 3x a week onsite.
*This is a 9-month W2 contract with benefits and paid holidays offered!*
In this role, you will be responsible for supporting their Consumer Group Communications team and the brand's social media channels. You will be engaging with consumers across social channels, including Reddit, TikTok, Instagram, X, YouTube, and Threads on behalf of the brands to drive positive word-of-mouth and build positive brand sentiment. You will grow their subreddits into active, trusted communities and work with various partners across marketing, communications, and customer care.
Responsibilities:
- Draw key insights from top-performing content, platform trends, and customer conversations
- Contribute to the development of brand playbooks for how to show up in each community
- Provide product support, escalate customer service requests, and be the line for help and defense for the customer
- Support social communications including reactive responses, clarifications, and message amplification in real time
Skills:
- Bachelor's degree
- 4+ years in community management or organic social, ideally in fintech
- Experience engaging audiences on social platforms, specifically Reddit
- Skilled writer
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
