Web Content Specialist / Web Content Writer II: 26-02830

Akraya, Inc. • Contract • San Diego, CA, US • 9h ago

Primary Skills: Plain-language writing (advanced), Content publishing (intermediate), Data analysis (beginner), Technical writing (advanced), Jira (beginner)
Contract Type: W2
Duration: 6 Months
Location: San Diego, CA )
Pay Range: $55 - $57/hr
#LP

Job Summary:
This role is responsible for creating and maintaining clear, accessible content for customer support, product help, and AI-driven assistance. You will ensure accuracy and user confidence by translating complex information into easy-to-understand guidance. The position involves regular content updates, collaboration with stakeholders, and data-informed content improvements.

Key Responsibilities:

Draft, update, and publish accurate customer-facing content.
Collaborate with subject matter experts to refine content.
Analyze data to identify and implement content improvements.
Ensure content is easily discoverable and adheres to style guides.
Manage content updates for annual compliance requirements.

Must-Have Skills:

Ability to write clearly on complex topics.
Experience with editorial feedback and style guides.
Strong attention to detail and self-management skills.

Industry Experience:

Proven experience as a technical writer, ideally within the financial or tax software industry, is preferred.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

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