Role: UI/UX Lead
Location: Dallas/Plano, TX (5 days office)
Duration: W2 Contract (need independent candidates on W2)
We are seeking an experienced UI/UX Lead to drive the end-to-end user experience across TOMO, ServiceNow, and enterprise dashboards. The role will be responsible for designing seamless, intuitive, and mistake-proof (Poka-Yoke) user journeys, ensuring a consistent experience across all platforms.
Required Skills
- Strong expertise in UI/UX design, user journey mapping, and interaction design.
- Experience designing conversational AI/chatbot experiences.
- Proficiency with design tools such as Figma, Adobe XD, or Sketch.
- Strong understanding of usability, accessibility, and human-centered design principles.
- Ability to create seamless cross-platform user experiences and design systems.
Key Responsibilities:
- Own and oversee the complete user journey across TOMO, ServiceNow, and dashboards.
- Design cohesive, user-centric, and error-preventive (Poka-Yoke) experiences.
- Focus on optimizing how users interact with TOMO and related applications.
- Define and map JIT (Just-In-Time) conversational flows, chatbot interactions, and personality.
- Collaborate with Product, Engineering, and AI teams to deliver intuitive and engaging digital experiences.
- Establish UX standards, design guidelines, and usability best practices.
Thank you
Praveen
praveen.s@themesoft.com
