Role: UI/UX Lead

Location: Dallas/Plano, TX (5 days office)

Duration: W2 Contract (need independent candidates on W2)

We are seeking an experienced UI/UX Lead to drive the end-to-end user experience across TOMO, ServiceNow, and enterprise dashboards. The role will be responsible for designing seamless, intuitive, and mistake-proof (Poka-Yoke) user journeys, ensuring a consistent experience across all platforms.

Required Skills

Strong expertise in UI/UX design, user journey mapping, and interaction design.
Experience designing conversational AI/chatbot experiences.
Proficiency with design tools such as Figma, Adobe XD, or Sketch.
Strong understanding of usability, accessibility, and human-centered design principles.
Ability to create seamless cross-platform user experiences and design systems.

Key Responsibilities:

Own and oversee the complete user journey across TOMO, ServiceNow, and dashboards.
Design cohesive, user-centric, and error-preventive (Poka-Yoke) experiences.
Focus on optimizing how users interact with TOMO and related applications.
Define and map JIT (Just-In-Time) conversational flows, chatbot interactions, and personality.
Collaborate with Product, Engineering, and AI teams to deliver intuitive and engaging digital experiences.
Establish UX standards, design guidelines, and usability best practices.

Thank you

Praveen

praveen.s@themesoft.com

Themesoft Inc.

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