Our fintech client is looking for a versatile, detail-obsessed Content Copywriter to support ongoing content needs across marketing and customer experience touchpoints. This freelance role is ideal for a writer who can shift seamlessly between clear engaging marketing messaging, and educational content — all while maintaining a consistent, trusted voice for a global financial brand. You’ll partner closely with cross-functional teams including content strategists, product designers, marketers, legal, and compliance to craft copy that helps millions of customers confidently manage and move their money.
Responsibilities:
- Write and refine customer-facing content across digital channels including web, app, email, and support experiences
- Translate complex financial concepts into clear, human, easy-to-understand language
- Develop copy for product features, onboarding flows, help content, and transactional messaging
- Support marketing and lifecycle campaigns with benefit-driven, brand-aligned messaging
- Ensure all content aligns with the brand's voice, tone, and content standards
- Collaborate with design, product, and legal teams to balance clarity, compliance, and customer trust
- Iterate on content based on feedback, performance insights, and evolving business needs
- Maintain consistency across experiences while adapting tone for different audiences and use cases
Required Qualifications: - 4+ years of professional copywriting experience in tech, fintech, financial services, or complex digital products
- Strong portfolio demonstrating a mix of:
- Product or UX-informed copy
- Marketing or lifecycle messaging
- Educational or support content
- Exceptional ability to make complex information simple and approachable
- Experience writing within brand and voice guidelines
- Comfort working in cross-functional, fast-moving environments
- Strong attention to detail, especially in regulated or high-trust industries
- Ability to manage multiple projects and meet deadlines independently
Nice to Have
- Experience working on credit cards, fintech, or e-commerce platforms
- Experience writing content that must pass legal and compliance review
If you meet the required qualifications and are interested in this role, please apply today.
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