Title: Freelance Digital Beauty Advisor
Industry: Beauty & Cosmetics
Location: New York, NY
Duration: 1 year (potential for extension up to 2 years)
Responsibilities
- Serve as a Digital Beauty Advisor across social platforms by engaging with fans and followers in a timely manner.
- Attend brand and Care trainings to stay updated with social strategies and best practices.
- Compose custom responses to address consumer issues following brand guidelines.
- Maintain a 100% reply rate and established response time goals across social channels.
- Monitor personal social KPI’s using Sprinklr.
Requirements
- Bachelor’s Degree
- 1-2 years of social media engagement experience
- Customer service experience desired
- Knowledge of major social media platforms
- Exceptional writing skills.
Skills
- Digital Engagement
- Social Media
- Customer Service
- Content Creation
- Trend Monitoring
- Brand Guidelines
- Data Integrity
- Problem Solving
- Microsoft Office
- Flexibility
Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.
ref_id: 1ef1f3fc-6ea0-4a08-89e5-1f1e32dfe695
