Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
The Senior Brand & Creative Project Manager will help establish best practices for project and program management within the Creative organization and scale those practices across the team and disciplines. This can include request intake, project planning and high-level project management, including tracking, reporting and communication.
This position is an individual contributor role reporting to Director, Creative Operations.
Work closely with internal creative teams and cross-functional partners and leaders
Build cross-functional networks to improve organizational navigation, speed and quality of project and program delivery
Look for ways to create organizational alignment, to harness cross-functional efforts and remove obstacles
Apply risk mitigation practices and dependency mapping
Identify potential and/or real changes and the resulting impact and scope of change
Guide and complete projects and assignments autonomously, seeking advice when needed
Steer more complex projects and assignments to on-time and high-quality execution, while coaching less experienced team members in their work and interactions with others
Hold team, partners and collaborators accountable for playing their roles and meeting their responsibilities
Handle potential conflicts within the team comfortably and know when and how to escalate issues
Contribute at a high level to the evaluation of process, tools, documentation and asset management as it relates to team needs
Maintain expert knowledge of Docusign business technologies, business processes, standards, operating procedures and other ways of working
Navigate confidently and competently through ambiguity and change
Partner with teams for various project deliverables to aid design, development, and production logistics and provide clear communication to cross-functional team leads regarding project status, issues, and priorities
Monitor project requests that come in through JIRA by assessing and assigning creative resources
Lead multiple projects ranging in size and scope simultaneously, with an ever-increasing load of complex projects
Lead retrospectives and gather key findings to support continuous improvement including spearheading change in processes, tools, operating procedures, etc.
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
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BA/BS degree or equivalent practical experience
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8+ years of experience working with creative teams in an agency environment, in-house creative, design or marketing teams or as a freelance senior digital project manager
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Experience with JIRA, DAM, and experience with Agile methodologies
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Strong communication and leadership skills
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Ability to be flexible
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Resourceful, adaptable, creative, and dedicated to achieving desired outcomes with a positive attitude
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Experience with people management skills in a high-paced environment
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Proven ability to proactively establish rapport, credibility and influence, and get results
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $122,300.00 - $190,650.00 base salary
This role is also eligible for bonus, equity and
benefits.
Global benefits provide options for the following:
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Paid Time Off: earned time off, as well as paid company holidays based on region
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Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
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Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
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Retirement Plans: select retirement and pension programs with potential for employer contributions
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Learning and Development: options for coaching, online courses and education reimbursements
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Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
