Temple Israel of Charlotte seeks a creative and organized Marketing & Communications Coordinator to tell our story and connect our congregation and the broader community with opportunities for Jewish life, learning, and engagement.
Working under the direction of the Executive Director, this person will manage day-to-day communications and produce clear, welcoming content across email, social media, print, and the website. The coordinator will maintain a communications calendar, help staff plan promotions, and recommend improvements based on audience engagement. This is a hands-on role requiring strong writing, design, organization, and sound judgment.
Job Summary:
Temple Israel of Charlotte seeks a creative and organized Marketing & Communications Coordinator to tell our story and connect our congregation and the broader community with opportunities for Jewish life, learning, and engagement.
Working under the direction of the Executive Director, this person will manage day-to-day communications and produce clear, welcoming content across email, social media, print, and the website. The coordinator will maintain a communications calendar, help staff plan promotions, and recommend improvements based on audience engagement. This is a hands-on role requiring strong writing, design, organization, and sound judgment.
Major Duties & Responsibilities:
1. Email communications
- Create, format, schedule, and send the weekly congregational email, event promotions, reminders, and targeted outreach.
- Gather and verify information from staff, clergy, and program leaders; proofread copy and test links before distribution.
- Maintain email lists and audience segments in coordination with staff, following Temple Israel procedures for list management and privacy.
2. Social media and video
- Plan and publish consistent posts, stories, and short videos that reflect congregational life and welcome prospective members.
- Capture and edit photos and videos, working with staff and volunteers to gather content.
- Monitor comments and messages during scheduled work hours, respond to routine inquiries, and refer sensitive or complex matters to the appropriate staff leader.
- Follow Temple Israel guidelines for photography, consent, privacy, and security, including images of children and information about campus access.
3. Graphic design and marketing materials
- Design flyers, digital graphics, advertisements, signage, invitations, and materials for programs, fundraising, and membership initiatives.
- Maintain a consistent visual identity and welcoming voice; create readable materials suited to the intended audience and channel.
- Prepare files for digital distribution and printing and maintain organized templates and creative assets.
4. Publications and community advertising
- Coordinate and produce the Kol Yisrael, Temple Israel’s quarterly newsletter, including submissions, copy editing, layout, proofing, and distribution preparation.
- Prepare and submit monthly advertisements to the Charlotte Jewish News.
- Manage publication specifications, submission deadlines, and supervisor approvals; identify missing content early.
5. Website and communications planning
- Keep website event listings, program descriptions, registration links, and related promotional content current.
- Maintain a shared communications calendar covering email, social media, print, website, and advertising deadlines.
- Work with staff, clergy, committees, and auxiliary groups to plan promotions and obtain complete information in advance.
- Review basic email, social media, and website results where available; recommend practical improvements that support registration, participation, and engagement.
- Confirm that communications include accurate dates, times, locations, registration information, and clear calls to action.
Qualifications
- Relevant experience in marketing, communications, design, or comparable work, demonstrated through samples or a portfolio.
- Strong writing, editing, and proofreading skills, with attention to accuracy and audience.
- Proficiency with Canva or comparable design tools; experience with email platforms, social media, and basic website content updates.
- Ability to create and edit short videos; publication layout experience is helpful.
- Strong organization and time management; ability to prioritize multiple deadlines, communication capacity, and follow through.
- Ability to collaborate, incorporate feedback, and work independently within agreed priorities.
- Discretion when handling congregant information, images, and sensitive communications.
- Familiarity with Jewish traditions and synagogue life is helpful; a willingness to learn and verify unfamiliar terminology is essential.
Education and Experience:
- Bachelor’s degree preferred, not required, with equivalent education, training, and practical experience accepted.
- Two or more years of relevant experience preferred, including employment, freelance work, internships, or substantial volunteer responsibilities.
- Work samples demonstrating writing and design skills across email, social media, and digital or print materials.
- Newsletter, nonprofit, or membership-organization experience helpful, but optional.
Selected applicants will participate in an initial screening conversation and interviews that include a review of their work samples. Finalists will be invited to complete a brief paid communications exercise. Professional references will be requested before an offer is made.
Comprehensive benefit plan available.
Effective Date – We will begin interviewing successful candidates as soon as applications are received. Background and reference checks must be completed prior to the official start.
Disclaimer:
The above statements describe the general nature and level of work performed by the person(s) assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
