Sr. Technical writer

Accord Technologies Inc • Full-time • Columbia, SC, US • 1d ago

Title: Sr. Technical writer

Location: Columbia, SC

Position type: W2 contract.

Primary Skills: Technical Writing, IT Documentation, Business and Technical Project Artifacts, MS SharePoint, Microsoft Office (Word, Excel, PowerPoint, Visio), Template and Style Guideline Management, Document Repository Management, Visual Aid Development (Photographs, Drawings, Diagrams, Charts), Structured Written Materials, Graphic Presentations, Business Process Documentation, Content Organization, Version Control, Agile Development, LEAN Methodology, BizAgile, Advanced Planning Documents, Request for Proposals (RFP)

Position Overview

This is a large, complex transition project. A majority of the team is made up of experienced consultants, and we are seeking individuals who are highly productive, very flexible, and can work in an environment where ambiguity is common. Each team member is expected to contribute with minimal supervision. Candidates who enjoy working on complex, change-oriented projects with motivated team members will find this position attractive.

The MMIS transition project is a large IT project to replace current MMIS systems to a different technology per CMS guidelines, and related applications with a modern, service-oriented architecture-based system. This project is complex and will demand exceptionally high quality team members with good language skills and a focus on delivery of high quality work products.

Role Summary/Purpose

The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff, and/or externally by vendors, CMS, or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment, and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities

Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
Provide recommendations on deliverables to be produced as a result of analysis/design discussions
Work with technical staff to make deliverables easy to understand
Organize and write supporting documents when needed
Select photographs, drawings, diagrams, and charts that increase users' understanding
Revise documents as new issues arise
Aid in organizing and maintaining the project's SharePoint and other document repository

Required Skills & Qualifications

5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
3+ years of technical writing experience
Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
3+ years of experience with MS SharePoint application
Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency

Additional Skills

Ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management, and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel
Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience
Ability to collaborate and coordinate with multiple teams and vendors
Ability to work independently and as a member of a team
Ability to multitask and prioritize tasks effectively in order to meet deadlines
Keen attention to detail while maintaining the ability to see the big picture
Ability to absorb and retain complex processes
Strong language skills
Demonstrable understanding of the rules of English grammar and usage
Ability to accept changes and constructive criticism in a fast turn-around environment

Preferred Skills