Technical Writer – Consultant

100% Remote | South Carolina or Georgia Residents Only

About the Job

Duration: 12-month contract
Possibility for Extension: Yes
Location: 100% Remote
Candidate Location Requirement: Candidate must be a CURRENT South Carolina or Georgia resident. No relocation allowed.
Interview Process: 1 round, virtual
Pay Rate: Hourly
Job ID: 13857

Position Overview

DataSoft Technologies is seeking an experienced Technical Writer – Consultant to support a large-scale MMIS transition initiative.

This is a complex technology modernization project focused on transitioning existing MMIS systems and related applications to a modern, service-oriented architecture in accordance with CMS guidelines. The project requires experienced professionals who can operate effectively in a fast-paced, evolving environment and consistently produce high-quality work products. Clemson - 13857

The Technical Writer will collaborate closely with Project Directors/Project Managers, Technical Directors/Developers, Business Analysts, Subject Matter Experts (SMEs), vendors, agency teams, and other stakeholders to develop clear, accurate, and well-organized business and technical documentation.

Documentation produced in this role may be used by the internal project team, executive management, agency staff, vendors, CMS, and other stakeholders.

The ideal candidate is highly organized, comfortable working independently, able to manage multiple deliverables with competing deadlines, and capable of translating complex technical information into documentation that can be understood by both technical and non-technical audiences.

This role is particularly suited for someone who is comfortable working on a complex, change-oriented project where ambiguity may be common and team members are expected to contribute with minimal supervision. Clemson - 13857

Essential Responsibilities

Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
Provide recommendations on deliverables to be produced as a result of analysis/design discussions
Work with technical staff to make deliverables easy to understand
Organize and write supporting documents when needed
Select photographs, drawings, diagrams, and charts that increase users’ understanding
Revise documents as new issues arise
Aid in organizing and maintaining the project’s SharePoint and other document repository

The role requires someone who can take complex information from multiple stakeholders, organize it logically, maintain documentation as requirements or project needs evolve, and help ensure project materials remain clear, consistent, accessible, and professionally presented. The SOW specifically identifies SharePoint/document-repository support and ongoing document revision as part of the responsibilities. Clemson - 13857

Required Knowledge/Skills

Candidates must meet the following required qualifications:

5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
3+ years of technical writing experience
Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
3+ years of experience with MS SharePoint application
Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency

These requirements are reproduced from the client SOW. Clemson - 13857

Preferred Requirements/Skills

Completed Bachelor’s degree
Experience in writing Advanced Planning Documents and/or Request For Proposals
Understanding of LEAN / Agile development style
Experience with BizAgi
Experience in a government environment

These preferred qualifications are also reproduced exactly from the client SOW. Clemson - 13857

Additional Skills

Successful candidates should also demonstrate:

Ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non- technical personnel
Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience
Ability to collaborate and coordinate with multiple teams and vendors
Ability to work independently and as a member of a team
Ability to multitask and prioritize tasks effectively in order to meet deadlines
Keen attention to detail while maintaining the ability to see the big picture
Ability to absorb and retain complex processes
Strong language skills
Demonstrable understanding of the rules of English grammar and usage
Ability to accept changes and constructive criticism in a fast turn-around environment

These competencies align directly with the additional skills identified in the SOW. Clemson - 13857

What Will Make Someone Successful in This Role

This position is best suited for a Technical Writer who can move comfortably between technical teams, business stakeholders, project leadership, and external partners. The successful candidate should be able to gather information from multiple sources, determine the appropriate documentation approach, simplify complex technical concepts, and produce polished deliverables without requiring extensive oversight.

Because this is a large transition initiative, candidates should also be comfortable with changing priorities, evolving requirements, and working within a project environment where not every answer will be defined upfront.

About our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)

Datasoft Technologies, Inc.

New Jobs

Technical Trainer/Writer - Consultant - 26-01103