Company Description Kainos Innovative Solutions is a certified Women-Owned Small Business (WOSB) and SWaM organization, serving government agencies and commercial clients across the U.S. and Canada. The company delivers agile, innovative, and on-time solutions, including custom software applications, critical systems, and staff augmentation services. Kainos has strong capabilities in project and program management, business intelligence dashboard development with tools such as Power BI and Tableau, and Robotic Process Automation using platforms like Automation Anywhere, UiPath, and Blue Prism. The team also specializes in talent acquisition and offers Vertex Management System, a product that streamlines procurement workflows and provides real-time data for tracking diversity-related contract goals.
Role Description The Technical Writer role is a contract, remote position that requires an in-person interview as part of the selection process. In this role, the Technical Writer will create, edit, and maintain clear and accurate technical documentation for software solutions, business processes, and internal and external stakeholders. Typical responsibilities include gathering information from subject matter experts, translating complex concepts into user-friendly content, and producing manuals, guides, and standard operating procedures. The individual will collaborate closely with project managers, developers, and other team members to ensure documentation aligns with project requirements and client standards, and will continuously update materials as systems and processes evolve.
Qualifications
- Candidates should possess strong skills in Technical Writing and Technical Communication.
- Candidates should possess skills in Technical Documentation and Documentation management.
- Candidates should possess skills in creating and maintaining Manuals and user guides.
- Ability to translate complex technical information into clear, concise, and accessible content for diverse audiences.
- Experience collaborating with software development and project teams, preferably in government or commercial technology environments.
- Strong attention to detail, organization, and version control practices for documentation.
- Proficiency with standard documentation tools (e.g., MS Office, collaborative platforms, or documentation management systems).
- Relevant education in Technical Communication, English, Information Technology, or a related field, or equivalent practical experience.
