We're hiring for a leading financial technology company dedicated to democratizing finance for all. This organization is at the forefront of a historic cultural and financial shift, leveraging frontier technologies to solve major financial problems and empowering ambitious individuals to do their best work.
The Role
• Own the community management strategy, setting the tone and playbooks for brand presence across key social platforms.
• Manage daily community engagement, including writing posts, moderating conversations, and fostering audience connection.
• Engage authentically with retail investors by understanding the unique culture, humor, and pace of online finance communities.
• Act as the voice of the customer by monitoring sentiment and delivering actionable insights to product and marketing teams.
• Ideate and execute community-first events, such as AMAs and Q&As, to engage dedicated users.
• Partner with product marketing to shape social-native creative and messaging for product launches and campaigns.
What You'll Need
• 5+ years of experience in social media or community management, preferably within consumer tech, fintech, or a culturally relevant brand.
• Proven experience partnering with product marketing, brand, or campaign teams to translate product stories into engaging social content.
• Native understanding of platform nuances, particularly X, TikTok, Reddit, and Instagram, and how different communities operate.
• Exceptional written and verbal communication skills, with the ability to adapt tone for various audiences and compliance needs.
• A data-driven mindset to translate social metrics into actionable strategy.
• Ability to thrive in a highly regulated industry, balancing creativity with compliance and legal guardrails.
What's On Offer
• Competitive annual salary ($128,000 - $150,000 USD) plus bonus opportunities, equity, and benefits.
• Challenging, high-impact work designed for career growth.
• Top-tier benefits including 100% paid health insurance for employees, 401(k) matching, and access to unique investment opportunities.
• A flexible lifestyle wallet for wellness and learning, employer-paid insurance, and generous time off.
Apply via Haystack today!
