Content Specialist (Hotels), Req ID #37370212

Description

We are seeking a detail-oriented and adaptable Content Specialist (Hotels) to join the Media Ops team within the Scaled Ops Department on a contract basis. This role focuses on building and quality-checking content for hotel property pages while supporting efficient onboarding of hotel partners. The position requires strong collaboration, adaptability across partner systems, and the ability to maintain high content quality at scale.

Key Responsibilities

Adapt workflow to each partner's connectivity setup — operating as a quality checker where content integrations exist, and executing full builds where they don't
Build working knowledge of each partner's setup to anticipate requirements ahead of time
Surface recurring blockers, content gaps, and partner-specific quirks back to the Content Ops Lead on a regular basis
Manage multiple property builds simultaneously while maintaining attention to detail
Build out room-level content for hotel property pages, following the structure and quality standards established by the Media Ops team
Use AI prompts to draft, refine, and iterate on room descriptions and supporting copy, with human review for accuracy and tone
Tag and organize photography at the property and room level
Foster a collaborative and positive work environment to promote teamwork and productivity

Required Skills & Qualifications

2+ years of experience in content production, editorial, marketing, hospitality, or a related field
Strong written English with a solid grasp of grammar, spelling, usage, and punctuation
Comfort with AI-assisted writing tools and a willingness to learn prompting techniques to draft and refine copy
Highly organized; able to manage structured workflows and juggle multiple projects against deadlines
Detail-oriented with the ability to spot inconsistencies in copy and imagery
Basic comfort with photo organization and tagging
Proficient in Google Suite applications

Preferred Qualifications

Experience with Airtable, Salesforce, or other content management tools is a plus
Hospitality, travel, or e-commerce experience preferred but not required
Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience

Pay Rate Range

$48-53/hr W-2

Cypress HCM

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Content Specialist