Contract Length: 6 months
Location: Remote
Pay: $115/hour
About The Role
We are seeking a highly experienced
Senior Digital Experience Designer to support the evolution of digital onboarding and learning experiences. This role will translate employee needs, business objectives, content strategy, and existing research into intuitive, cohesive digital experiences that help employees find, understand, and act on the information they need.
The role combines
UX/UI, information architecture, content design, visual design, and learning experience design. The designer will work across existing digital hubs and resources, prototype improved experiences and user flows, and create polished digital solutions that can scale across a global organization.
What You’ll Do
- Lead the end-to-end design of digital onboarding and learning experiences, from early concepts and user flows through polished, implementation-ready designs.
- Translate business objectives, user needs, research, existing content, and stakeholder input into intuitive, cohesive digital experiences.
- Design and evolve digital onboarding hubs and resources that help employees easily find, understand, and act on information throughout their onboarding journey.
- Create information architecture, navigation, user flows, wireframes, prototypes, and high-fidelity visual designs that simplify complex content and reduce friction.
- Apply strong UX/UI, content design, and visual design principles to create experiences that are intuitive, engaging, accessible, and consistent.
- Prototype and test concepts quickly, incorporating user research, usability testing, stakeholder input, and experience data.
- Develop clear, concise UX copy and content structures that help users navigate digital experiences and understand what to do next.
- Create and maintain reusable design patterns and components that strengthen consistency across related experiences.
- Partner with strategists, product leads, subject matter experts, learning designers, and technical partners while independently driving digital experience design.
- Consider the broader employee journey, ensuring digital, live, and other onboarding experiences work together as a connected experience.
- Design for a global audience, creating experiences that can scale and adapt across regions.
- Provide recommendations beyond the initial brief when research or design judgment suggests a stronger approach.
What We’re Looking For
- 8+ years of experience in digital experience design, UX/UI design, product design, or a closely related field, with a portfolio demonstrating strong end-to-end digital experience work.
- Strong instructional writing skills and the ability to communicate clearly and consistently across formats, including video scripts, job aids, e-learning modules, and facilitator guides.
- Deep expertise in UX/UI design, including information architecture, interaction design, user flows, wireframing, prototyping, and high-fidelity visual design.
- Strong command of human-centered design and the ability to translate user and business needs into simple, intuitive digital experiences.
- Experience designing content-rich digital products, hubs, websites, platforms, or resource experiences where discoverability and ease of navigation are critical.
- Experience designing global digital experiences for users across different functions, regions, and cultural contexts.
- Strong visual and information design skills, with the ability to independently create polished, implementation-ready designs and supporting assets.
- Experience conducting or partnering on user research and usability testing and translating findings into meaningful design decisions.
- Strong systems thinking and an ability to understand how individual touchpoints connect across a broader user journey.
- Ability to turn complex or ambiguous information into clear content hierarchies, interactions, and experiences that help users find what they need and take action.
- Comfort working from incomplete or evolving inputs, exercising sound judgment, and making progress without highly prescriptive direction.
- Strong stakeholder-management and communication skills, including experience working with senior stakeholders, subject matter experts, and cross-functional partners.
- Familiarity with accessibility standards and inclusive digital experience design.
- Experience working iteratively, prototyping quickly, incorporating feedback, and improving designs based on user and stakeholder signals.
- Ability to manage multiple interconnected workstreams and deliver high-quality work in a fast-moving environment.
Nice To Have / Preferred Skills
- Experience designing employee experiences, onboarding products, learning platforms such as Docebo, internal tools, or other enterprise digital experiences.
- Experience at the intersection of UX/UI and learning experience design, with an understanding of how digital experiences can support learning, behavior change, and performance.
- Experience designing across an ecosystem of interconnected digital and live experiences rather than a single standalone product.
- Experience with content strategy, UX writing, taxonomy, tagging, search, or other approaches that improve content discoverability.
- Strong graphic design capabilities and proficiency with common design and prototyping tools.
- Experience partnering with developers or technical teams to translate designs into implemented experiences.
Key Strengths
- Human-centered and systems-oriented approach
- Strong visual, interaction, and information design
- Exceptional instructional and UX writing
- Comfortable navigating ambiguity and evolving requirements
- Strong prototyping and iterative design mindset
- Collaborative, strategic, and independently driven
- Ability to design for global and diverse audiences
- Strong attention to accessibility, usability, and consistency
Equal Opportunity
Mathys+Potestio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, ancestry, citizenship status, disability, medical condition, genetic information, marital status, veteran status, military service, or any other characteristic protected by applicable federal, state, or local laws.
