EXTERNAL COMMUNICATIONS SPECIALIST – HOUSTON, TX
Contract | Houston, TX
We are seeking an experienced External Communications Specialist who can take complex business, operational, or technical information and turn it into clear, engaging communications for customers, external stakeholders, business audiences, and the public.
This is primarily an external communications and content role, not a traditional technical documentation position.
What You’ll Do:
- Develop clear, audience-focused content for external audiences across websites, digital channels, email, presentations, articles, and other communications.
- Research complex or unfamiliar subject matter and work directly with SMEs and business stakeholders to understand the information.
- Translate complex concepts, processes, products, or business information into easy-to-understand messaging.
- Adapt content, tone, and messaging based on the audience and communication objective.
- Develop customer-facing and business communications that are accurate, useful, and engaging.
- Interview SMEs, executives, and business partners to gather and validate information.
- Edit, proofread, fact-check, and refine content for clarity, accuracy, consistency, and voice.
- Manage multiple communications projects and deadlines simultaneously.
- Apply basic SEO, keywords, metadata, and digital content best practices where appropriate.
What We’re Looking For:
- 5+ years of professional communications, external communications, corporate communications, content strategy, content writing, journalism, or closely related experience.
- Demonstrated experience creating external/customer-facing communications.
- Excellent writing, editing, proofreading, and research skills.
- Ability to understand complex information and communicate it clearly to non-technical audiences.
- Experience working with SMEs, executives, and cross-functional business stakeholders.
- Strong understanding of audience needs and how to adjust messaging accordingly.
- Experience developing content across multiple formats and digital channels.
- Strong Microsoft Word, PowerPoint, and Excel skills.
- Basic SEO/content optimization knowledge.
- Bachelor's degree in Communications, Journalism, English, Marketing, or related field preferred.
Ideal Backgrounds:
External Communications Specialist | Corporate Communications Specialist | Communications Specialist | Content Strategist | Communications Writer | Customer Communications Specialist | Business Communications Specialist | External Communications Manager | Corporate Content Specialist | Editorial/Content Specialist
