Senior Social Media Account Manager
Company Description
Show My Property is a full-service digital marketing agency specializing in social media for luxury apartment communities across the United States. From rooftop pools in Austin to skyline views in Washington, D.C., we help bring properties to life online through creative, strategic social media.
Our team partners with some of the nation’s leading multifamily brands to build engaging social presences that attract future residents, grow communities, and showcase what it’s like to live there. From lifestyle content and trend-driven Reels to thoughtful community engagement and data-backed strategies, we help properties turn their social media into a powerful leasing and branding tool.
At Show My Property, no two properties — and no two social strategies — are the same. We believe great marketing starts with understanding each community’s unique personality, audience, and story, and bringing that to life through creative, scroll-stopping content.
If you love social media, storytelling, and leading creative strategy, you’ll fit right in with our team of creatives, strategists, and digital marketers.
Position Overview
We’re looking for a Senior Social Media Account Manager to lead client relationships, oversee social media strategy, and ensure high-quality content execution across our portfolio.
In this role, you will serve as a primary point of contact for clients, manage email communication and strategic planning, and oversee contractor-managed accounts to ensure consistency and quality. You will also create and manage content for up to three key client accounts, while guiding strategy and editing work across additional accounts.
This role requires a strong communicator, strategic thinker, and creative leader who can balance client management with hands-on content creation.
Key Responsibilities
Client Communication & Account Management - Serve as a primary point of contact for client communication via email and meetings. Manage client expectations, provide updates, and ensure deliverables align with brand goals and leasing initiatives.
Social Strategy & Content Planning - Develop and oversee social media strategies that align with client brand goals. Plan and review monthly content calendars across platforms, including Instagram, Facebook, TikTok, and LinkedIn.
Account Management & Content Editing - Review, edit, and approve social media content created by remote-managed accounts to ensure quality, brand consistency, and strategic alignment across accounts.
Content Creation & Creative Direction - Create engaging, social-first content for up to three client accounts, including graphics, captions, short-form video, and lifestyle-driven posts. Maintain a cohesive visual aesthetic and brand voice across platforms.
Publishing & Platform Management - Oversee scheduling and publishing of content across social platforms, ensuring best practices for formats such as Reels, Stories, and short-form video.
Performance Tracking & Strategy Optimization - Analyze analytics and performance metrics, including engagement, reach, growth, and conversions. Provide insights and recommendations to improve strategy and content performance.
Trend Spotting & Platform Innovation - Stay ahead of social media trends, platform updates, and emerging formats. Identify opportunities to incorporate relevant trends into client strategies.
Team Collaboration - Collaborate with social media managers, contractors, sales teams, and production teams to support campaigns, shoots, and marketing initiatives.
Who You Are
- Passionate about social media strategy, content creation, and digital culture
- 2+ years of experience managing social media accounts for brands or agencies
- Experience managing client relationships and email communication
- Strong understanding of Instagram, Facebook, TikTok, and LinkedIn
- Proficient in graphic design tools such as Canva
- Comfortable with short-form video editing (CapCut, Edits, or similar tools)
- Strong copywriting skills with the ability to adapt tone and voice across different brands
- Highly organized with strong time management and attention to detail
- Comfortable editing and providing feedback on contractor-created content
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Strong communication and collaboration skills when working with clients and internal teams
- Proactive, adaptable, and solutions-oriented
- Available to work on-site three days per week in Van Nuys, CA
Bonus Qualifications
- Experience with Meta Business Suite or boosted posts
- Familiarity with Google Workspace
- Experience in the multifamily, real estate, or lifestyle industry
- Previous experience at a marketing or creative agency
- Experience mentoring or managing junior team members
- Understanding of Fair Housing guidelines in marketing
Education & Experience
- Bachelor’s degree in Marketing, Communications, Creative Writing, or a related field (or equivalent experience)
- 2+ years of experience in social media, marketing, or digital content management
Work Environment
- Hybrid schedule with the ability to commute to our Van Nuys office three days per week (Monday, Wednesday, Friday)
- 8-hour shift
- Opportunity to work with some of the nation’s leading multifamily brands
- Collaborative team environment where creativity, ideas, and growth are encouraged
- Pet-friendly office
Type: Full-time $26-$28/hour
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
