Job Title:- Senior UX Generalist
Location:- Spring Texas (100% On-Site)
Job Type:- Long Term Contract
No of positions: 03
ONSITE ONLY - We are hoping for an in-office worker (not hybrid or remote) who enjoys face-to-face collaboration with customers and the dozens of other designers on our team that collaborate together in the office every day.
Responsibilities:
Senior UX Generalist , who will play a crucial role in the design and development of internal products. Responsible for understanding user needs, creating wireframes and prototypes, conducting user research, and collaborating with cross-functional teams to ensure a seamless user experience. This role will need to be able to work on multiple projects at once.
Job Responsibilities:
• Conduct user research (in a group setting) to understand user needs, process steps, behaviors, and pain points
- Translate insights into clear recommendations and design direction
- Design and optimize end-to-end service experiences, ensuring seamless interactions across all touchpoints
- Collaborate with interdisciplinary teams to ensure design feasibility and alignment with business goals
- Create journey maps/process flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas
- Develop and maintain design guidelines and best practices to ensure consistency across products
- Conduct usability testing and gather feedback to iterate and improve designs
- Act as a partner to the business, fostering positive stakeholder relationships evangelizing UX efforts
Core Competencies:
- Demonstrates strong problem-solving skills and critical thinking
- Exhibits excellent communication and collaboration abilities
- Shows adaptability and openness to feedback
- Displays initiative and proactive approach
- Basic wireframing & prototyping skills required, advanced skills strongly preferred
- Service Design experience strongly preferred
- Ability to facilitate outcome driven workshops strongly preferred
