Job Title:- Senior UX Generalist

Location:- Spring Texas (100% On-Site)

Job Type:- Long Term Contract

No of positions: 03

ONSITE ONLY - We are hoping for an in-office worker (not hybrid or remote) who enjoys face-to-face collaboration with customers and the dozens of other designers on our team that collaborate together in the office every day.

Responsibilities:

Senior UX Generalist , who will play a crucial role in the design and development of internal products. Responsible for understanding user needs, creating wireframes and prototypes, conducting user research, and collaborating with cross-functional teams to ensure a seamless user experience. This role will need to be able to work on multiple projects at once.

Job Responsibilities:

• Conduct user research (in a group setting) to understand user needs, process steps, behaviors, and pain points

Translate insights into clear recommendations and design direction
Design and optimize end-to-end service experiences, ensuring seamless interactions across all touchpoints
Collaborate with interdisciplinary teams to ensure design feasibility and alignment with business goals
Create journey maps/process flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas
Develop and maintain design guidelines and best practices to ensure consistency across products
Conduct usability testing and gather feedback to iterate and improve designs
Act as a partner to the business, fostering positive stakeholder relationships evangelizing UX efforts

Core Competencies:

Demonstrates strong problem-solving skills and critical thinking
Exhibits excellent communication and collaboration abilities
Shows adaptability and openness to feedback
Displays initiative and proactive approach
Basic wireframing & prototyping skills required, advanced skills strongly preferred
Service Design experience strongly preferred
Ability to facilitate outcome driven workshops strongly preferred

Niktor LLC

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