The Chubb Global Marketing, Communications and Investor Relations Team is searching for a Senior Writer/Editor who will play a key role in the creation and development of organic strategic content and thought leadership, focused on financial services and insurance topics.
This role is based at our 550 Madison Avenue, NYC office.
The Opportunity
As a member of the Chubb Global Marketing, Communications and Investor Relations Team, and reporting to the SVP and Global Head, Strategic Content & Insights Center of Excellence (CoE), the Senior Writer/Editor will create and develop organic strategic content and thought leadership – including reports, white papers, research-based articles and other short-form content. This strategic content, which will skew heavily toward financial services and insurance topics, will be published across the spectrum of Chubb marketing and communications channels, including chubb.com, social media, earned media, direct-to-clients and intermediaries. In addition to writing original strategic content, the Senior Writer/Editor will also play an important role in copyediting the work of other internal contributors and external freelance writers.
Our ideal candidate is an inquisitive storyteller with exceptional writing, editing and research skills who is also an agile multi-tasker. They will need to be able to switch gears quickly between varieties of B2B, B2C and B2B2C subject matter while navigating regional priorities, cultural differences and content formats with ease and proficiency. Beyond core insurance and financial services topics, research and writing/editing will cover a broad spectrum of subject matter related to industries Chubb supports, as well as technical, scientific, engineering-oriented material. H/she will have an instinct for journalism, possess newsroom DNA, display high-impact storytelling skills and pivot quickly in environment where priorities can change quickly. They will be at ease understanding and transforming complex financial and business subject matter from around the world, including data and analytics, and turning it into informative, easy-to-digest and timely points of view for content briefs with a thematic edge (e.g. ESG, Sustainability, Cyber, Artificial Intelligence, Supply Chains) for our diverse customer segments. They will also need to be at ease in navigating a highly-matrixed global organization, and the requisite inter-team(s) collaboration, content reviews and approvals.
The ideal candidate should have demonstrated experience with developing content across a variety of formats for omnichannel publishing. H/She will additionally be skilled at creating interview guides that can be used for story mining short- and long-form text content, video and podcast development. The ideal candidate will also possess deep technical expertise and experience with SEO, best-practices content publishing technologies, and the emerging technologies and practices taking shape in AI and the cloud.
Responsibilities
- Creates original content and determines when and how to re-surface prior work during relevant news cycles.
- Helps the Strategic Content & Insights Center of Excellence team craft and refine ideas, cultivate sources, and report and write articles on a regular basis.
- Collaborates closely with internal contributors and external writers and is responsible for curating fresh, relevant and informative content.
- Stays informed with breaking news and the general news cycle, particularly as stories relate to insurance and Chubb’s products and services; regularly generates article ideas rooted in this engagement with news sources.
- Stays familiar with and continually upgrades skills related to mission-critical publishing and data/analytics tools, as well as emerging capabilities, including Google Analytics, Adobe Experience Manager, strategic SEO, AIO, scalable cloud document management, collaboration tools (e.g., Frontify, SharePoint), smart automation and immersive content practices.
- Collaborates closely with Global MarComms Centers of Excellence and regional marketing teams to ensure seamless synchronization of creative, graphic and data assets; social media; and overall digital production.
- Brainstorms new stories, series, concepts, themes and formats as needed.
- Manages and facilitates necessary end-to-end production and publishing governance processes, e.g., business sponsor reviews, legal approvals, etc.
Capabilities:
- Track record of notable successes – portfolio of written and published pieces required.
- Impeccable written, verbal and influencer communications skills.
- Strong editorial background and proofreading skills.
- Comfortable with frequent cross-functional and senior management contact.
- Able to exert indirect authority to influence and deliver results.
- Agile thinking and behaviors to adapt to changes in a fluid environment.
- Understanding of content channel strategies across lines of business.
- Highly disciplined and structured, with a process management mindset, and at the same time a creative and driven leader capable of developing and executing a strategic vision and plan for the content discipline.
- Able to work across a highly matrixed, global and culturally diverse organization; able to drive positive change and translate a vision into actionable, quantitative results; able to set clear and measurable performance objectives.
- Possesses effective interpersonal skills including the necessary stature, poise and presence to quickly develop credibility and establish solid partnerships inside and outside the company.
Education and Experience:
- Minimum 5+ years of writing and editing strategic content in a newsroom and/or corporate environment, preferably in financial services with a premium placed on insurance industry experience; experience as a top-tier journalist highly desirable.
- Bachelor’s degree required, with a major in communications or journalism; MBA or an advanced degree in a science or technical field preferred.
The pay range for the role is $105,900 to $180,100. T he specific offer will depend on an applicant’s skills and other factors. The person in this role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found in the Careers section of our website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.