Job Title: UX Writer & Content Strategist
Location: New York NY (Hybrid – Tue, Wed, Thur Onsite for 3 days)
Duration: 10 months contract
Role Summary:
We are looking for a UX Writer & Content Strategist to step into an advanced contract backfill across the Google Workspace Editors suite (Docs, Sheets, Slides, Forms, Sites, Vids, and Pics). This role sits at the intersection of product strategy, systems design, and next-generation creation tools. We need a seasoned product thinker who understands how people actually work, write, organize, and build, and who uses AI as an underlying capability to solve genuine user problems across 7 distinct creation surfaces.
Strategic Focus & Deliverables:
- Product Strategy & Mental Models: Define conceptual frameworks, naming architectures, and end-to-end task flows showing how traditional creation tools evolve into dynamic, modular AI platforms without alienating core workflows.
- Applied AI & Model Behavior: Structure system instructions, interaction heuristics for latency/uncertainty/revision states, and multimodal feedback frameworks across text, voice, and visual outputs.
- Suite Governance & Executive Influence: Establish clear taxonomy across 7 product teams and build consensus with Product, Engineering, Research, and UX leads.
- Core Craft & Product Voice: Champion a tight, direct, human product voice across high-visibility product strings, onboarding paths, and error-handling models.
Qualifications:
- 8+ years of experience leading UX writing or product content strategy for complex enterprise or consumer software platforms.
- Pragmatic AI Fluency: Deep understanding of how to design for machine learning and LLM capabilities.
- Systems & Taxonomy Architecture: Proven track record of defining product hierarchies, terminology glossaries, and scalable content frameworks across multi-surface ecosystems.
- High-Caliber Writing Craft: Exceptional clarity in interface copy,information architecture, and microcopy.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
