Job Summary
Our client, a leading energy & utilities provider, is seeking a Senior UX Researcher / UX Designer to lead user-centered research and experience design initiatives for enterprise-scale digital products and services. This role is heavily focused on UX research (approximately 60-70% research and 30-40% design) and requires a strategic practitioner who can uncover user insights, influence stakeholders, and deliver intuitive, business-aligned experiences. The ideal candidate will have extensive experience conducting user research, facilitating workshops, creating experience strategies, and collaborating with cross-functional teams in complex enterprise environments. Experience within the oil and gas industry is highly preferred.
This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.
Contract Details- Duration: 12-Month Contract (Potential for Extension)
- Start Date: November 2026
- Location: Spring, TX
- Work Model: Onsite
Core Responsibilities- Lead qualitative and quantitative user research initiatives across enterprise applications and digital experiences
- Conduct stakeholder interviews, user interviews, contextual inquiries, surveys, workshops, and usability studies
- Synthesize research findings into actionable insights, recommendations, personas, journey maps, and service blueprints
- Identify user pain points, unmet needs, and opportunities for innovation and process improvement
- Define experience strategies that align business goals with user needs
- Create user flows, information architecture, wireframes, prototypes, and interaction models
- Translate complex business requirements into intuitive and scalable user experiences
- Facilitate design-thinking workshops and collaborative stakeholder sessions
- Plan and execute usability testing to validate concepts and design solutions
- Analyze user feedback, behavioral trends, and performance metrics to drive continuous improvement
- Present research findings and design recommendations to leadership and project teams
- Advocate for user-centered design best practices across product and project initiatives
Required Skills & Experience (Must-Haves)- Bachelor's degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Design, Information Science, or a related field, or equivalent experience
- 7+ years of experience in UX Research, UX Design, Product Design, or related disciplines
- Strong focus on UX research with demonstrated experience leading end-to-end research initiatives
- Experience managing UX projects from discovery through implementation
- Strong portfolio showcasing user research, interaction design, and problem-solving capabilities
- Expertise in usability testing, user interviews, research synthesis, and experience design methodologies
- Advanced proficiency with Figma
- Strong understanding of information architecture, interaction design, usability principles, and accessibility standards
- Experience working within Agile product development environments
- Exceptional communication, facilitation, stakeholder management, and storytelling skills
- Experience conducting stakeholder engagement, workflow analysis, user journey mapping, and experience optimization
- Ability to manage multiple initiatives under aggressive timelines
Preferred Skills & Experience (Nice-to-Haves)- Oil and gas industry experience strongly preferred
- Experience designing enterprise applications, dashboards, analytics platforms, or complex business systems.
- Familiarity with Design Thinking and Human-Centered Design methodologies
- Experience working with enterprise design systems and scalable component libraries
- Knowledge of accessibility standards and inclusive design practices
- SAP experience
- Experience with Power BI
- Experience mentoring UX designers or researchers and providing UX leadership across projects
- Experience supporting upgrades and enhancements of existing enterprise systems rather than net-new product development
Key Competencies & Behaviors- User Research Excellence
- Stakeholder Management & Facilitation
- Human-Centered Design Thinking
- Information Architecture & Interaction Design
- Strategic Problem Solving
- Business Acumen & Enterprise Experience
- Strong Communication & Storytelling Skills
- Cross-Functional Collaboration
- Adaptability in Ambiguous Environments
- Continuous Improvement Mindset
Work Environment- Location: Spring, TX
- Work Model: Onsite
Compensation & Benefits- Pay Range: The approximate pay range for this position is between $56.00 and $80.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
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