Freelance Community Manager

Part 4 • Contract • Los Angeles Metropolitan Area, US • 1d ago

PART 4 is looking for a Freelance Community Manager to join our team!

You are a social-savvy individual who loves joining the conversation on social media. You bring experience in community management across multiple platforms (Facebook, Twitter, Instagram, TikTok, etc.) and always keep a pulse on the health of your accounts. You know how to utilize data and analytics to inform on creative and can apply both areas of expertise to your day-to-day responsibilities.

RESPONSIBILITIES INCLUDE:

• Work directly with clients on a daily basis and manage all campaign deliverables, handle client escalations as needed.

• Work with clients and the internal team to create a strategic rollout or “cadence” for campaigns that maximizes reach and engagement..

• Manage Community Managers, Associate Community Managers and Interns based on campaigns.

• Provide Mentorship and ongoing support to team members.

• Manage client-facing social calendars on a daily, weekly and monthly basis.

• Post, QA, and monitor campaign assets across multiple platforms..

• Create compelling copy options that match the campaign tone and brand presence..

• Cultivate, monitor, and engage the social space and community for our accounts (internal and external)..

• Use social listening techniques to monitor the overall sentiment and report when appropriate..

• Generate regular reports detailing the performance, growth, and other relevant analytics for multiple campaigns..

• Provide the social team with expert knowledge of the tech side of social media (i.e. the backend of the social platforms, “hacks” to circumvent platform limitations, etc.)..

• Keep abreast of the ever-changing social platforms and help the team keep in the know..

• Maintain strong awareness of the general digital landscape..

• Participate in curating and managing our internal social channels..

SKILLS / QUALIFICATIONS:

• A true passion for social media..

• Mastery of the native features and functions of all major social platforms..

• A forward-thinking vision for emerging platforms, innovative techniques, and strategic partnerships..

• Ability to multitask in a fast-paced, highly collaborative environment..

• Ability to manage multiple brands and brand voices simultaneously..

• Outstanding copywriting skills. .

• A nimble mindset with the ability to adapt and pivot when necessary..

• Exemplary verbal and written communication skills..