Senior UX Designer - B2B
Location: Remote - Must be able to work EST hours - Tri-state Area preferred
Contract to the end of the year, potential to extend
*Portfolios are required for all submissions
Top Skills
- B2B design experience, designing complex, data heavy systems
- Strong Figma skills
Role Summary
MetLife is seeking a Senior UX Designer to create intuitive, scalable, accessible, and customer-centered B2B digital experiences. This role partners with Product, Engineering, Research, and Business teams to design solutions that balance customer needs, business goals, and technical requirements.
Key Responsibilities
- Design end-to-end user experiences from discovery through production-ready designs.
- Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs.
- Design scalable solutions for dashboards, forms, navigation, tables, and data visualizations.
- Validate designs through research, usability testing, analytics, and customer feedback.
- Contribute to and evolve the MetLife Design System.
- Partner with Engineering to ensure high-quality implementation and conduct design QA.
- Apply accessibility and inclusive design best practices to meet WCAG standards.
- Identify edge cases, error states, and alternative user scenarios.
- Leverage AI-powered tools to accelerate research, ideation, prototyping, and documentation.
- Collaborate across Product, Engineering, Research, and Business teams to build alignment and drive solutions.
Required Qualifications
- 5 years of experience designing responsive web applications.
- Experience designing and shipping B2B digital products.
- Strong skills in user research, journey mapping, information architecture, wireframing, prototyping, interaction design, and usability testing.
- Experience designing dashboards, workflows, forms, and data-rich experiences.
- Experience designing accessible digital products and applying WCAG standards.
- Experience working within established design systems.
- Advanced proficiency with Figma.
- Experience using AI-powered tools (e.g., Microsoft Copilot, Figma AI) to enhance UX and UI workflows.
- Understanding of AI-assisted experiences and responsible AI principles.
- Strong communication, collaboration, and stakeholder management skills.
- Experience working in Agile environments and applying Lean UX practices.
- Ability to manage ambiguity, competing priorities, and work independently.
Preferred Qualifications
- Experience designing within a large enterprise environment.
- Experience building or managing design systems.
- Service Design experience.
- Experience designing AI-powered products, copilots, or conversational experiences.
- Front-end development experience with HTML, CSS, and JavaScript.
