Company Description
BEGOOD Agency is a boutique creative marketing agency based in Brooklyn, New York. The agency partners with emerging and established D2C and B2B brands across food, beverage, lifestyle, and hospitality to build high-impact creative, social, and go-to-market strategies. The work happens in a fast-paced, high-standard environment where radical ownership, sharp attention to detail, and operational reliability are essential.
Role Description
This is a contract hybrid role (1-2 days per week in-office in Brooklyn, NY) for an execution-focused Social Media Manager. In this role, you will take direct ownership of day-to-day content scheduling, multi-account calendar execution, copywriting, and platform publishing across agency client rosters.
You are the final gatekeeper ensuring assets are scheduled accurately, captions and tags are flawless, deadlines are met autonomously, and communities are actively engaged. This role demands exceptional time management, operational discipline, and comfort balancing multiple distinct brand voices concurrently.
- Role Type: Contract
- Location: Hybrid (1-2 days/week in Brooklyn, NY)
- Compensation Target: $65,000-$75,000 annualized equivalent ($32-$38/hour), commensurate with experience
Key Responsibilities
- Format, draft copy for, schedule, and quality-assure daily feed posts, Reels, TikToks, and Stories across multiple active client accounts. Serve as the final gatekeeper for error-free captions, tags, and asset formatting before going live.
- Serve as a responsive point of contact during day-to-day client communications regarding social media: sharing calendar updates, addressing feedback with clarity, and ensuring clients feel heard and supported at every touchpoint.
- Directly guide and support a Social Media Coordinator who handles daily community management and publishing support. Delegate tactical posting tasks, review work for accuracy, and maintain smooth collaboration across client workflows.
- Maintain strict adherence to client content calendars, ensuring all approved assets are queued and fully scheduled ahead of live dates or post in real time.
- Supervise the daily community management executed by the Coordinator (comment moderation, DMs, reactive engagement, account tagging) while identifying timely cultural and platform trends to capitalize on.
- Proactively prioritize daily deliverables across client accounts, manage time and project tracking transparently, and hit deadlines consistently without requiring close supervision.
- Pull monthly cross-platform performance metrics, synthesize actionable takeaways, and partner on strategic adjustments to creative direction and publishing cadence.
Qualifications & Requirements
- 2-3+ years of direct agency experience preferred.
- Demonstrated track record managing multiple client social accounts simultaneously in a fast-paced agency environment, maintaining high publishing velocity (20+ posts, Reels, and Stories per week) with flawless execution and QA.
- Proven experience managing or mentoring junior team members (such as coordinators, interns, or specialists) - including delegating daily publishing tasks, reviewing copy and assets for brand accuracy, and overseeing community management workflows.
- Track record of managing competing deadlines across diverse rosters while maintaining meticulous attention to detail.
- Background in direct client communication. Skilled at taking feedback constructively, speaking with warmth and poise in client interactions, and building trusted, positive agency-client partnerships.
- Hands-on experience with project management workflows like Trello.
- Exceptional grammar and writing skills, with the demonstrated ability to adopt, refine, and protect distinct brand voices across diverse categories (especially CPG, food, and beverage).
- Highly proactive communicator, reliable project tracker, and able to work on-site in Brooklyn 1-2 days per week.
