Job Title: AWS Boost Technical Writer

Job Location: Seattle, WA (Onsite)

Duration: 12+ Months Contract with Possible extension

Description below

KEY JOB RESPONSIBILITIES

• Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task

based user guides, onboarding materials, FAQs, and release notes.

• Produce developer-facing technical content such as API references, process

authoring/developer guides, and content-management (form/flow/variable set)

documentation.

• Work directly with engineers, PMs, and UX to understand features, then translate complex

data center workflows into clear, concise, step-by-step instructions.

• Develop and enforce documentation standards, style guidelines, templates, and information

architecture that scale across regions and audiences.

• Validate documentation for technical accuracy by testing procedures and reviewing against

the product.

• Manage documentation as part of the release cycle, keeping content current as features

launch across regions.

• Gather and act on feedback from technicians, managers, and service owners to continuously

improve content quality and findability.

• Work with localization team to structure content appropriately for a global, multi-region

operator audience.

BASIC QUALIFICATIONS

• 3+ years of experience as a technical writer producing software or technical product

documentation.

• Bachelor's degree in Technical Communication, English, Computer Science, a related field, or

equivalent practical experience.

• Demonstrated ability to write clear, concise, task-based documentation for both technical

and non-technical audiences.

• Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML,

wikis, docs-as-code, or a component content management system).

• Experience partnering with software engineers and product managers to gather and verify

technical information.

• Strong portfolio or writing samples demonstrating end-user guides and/or API/developer

documentation.

PREFERRED QUALIFICATIONS

• Experience documenting enterprise or operational software, workflow/process-automation

tools, or hardware/infrastructure operations.

• Familiarity with data center operations, hardware lifecycle, inventory management, or field

operations tooling.

• Experience with docs-as-code workflows, version control (Git), and integrating

documentation into CI/CD or release pipelines.

• Experience creating API reference documentation from specifications (e.g., OpenAPI/Smithy)

and developer guides.

• Experience building information architecture and content standards for a growing product

from the ground up.

• Familiarity with localization/globalization and writing for a multi-region, ESL-inclusive

audience.

• Experience with UX writing, in-product help/microcopy, or instructional design.

• Ability to create diagrams, screenshots, and visual aids to support written content.

Required Individual Skills

Core Technical-Writing Skills

• Technical writing and editing

• Clear, concise, task-based writing

• User-guide development

• Onboarding-content creation

• FAQ development

• Release-note writing

• API-reference documentation

• Developer-guide creation

• Process and workflow documentation

• Writing for technical and nontechnical audiences

• Simplifying complex technical concepts

• Step-by-step procedure development

Documentation Management

• Documentation planning and maintenance

• Structured authoring

• Information architecture

• Content reuse and modular writing

• Documentation standards development

• Style-guide and template creation

• Content lifecycle and version management

• Release-cycle documentation

• Content findability and usability improvement

• Documentation quality assurance

Tools and Technical Knowledge

• Markdown

• HTML

• Wikis

• Docs-as-code workflows

• Component content management systems

• Git and version control

• CI/CD and release-pipeline integration

• OpenAPI or Smithy specifications

• API and software-product fundamentals

Validation and Research

• Technical information gathering

• Subject-matter expert interviewing

• Procedure testing

• Documentation accuracy validation

• Product and feature analysis

• User-feedback analysis

• Continuous content improvement

Collaboration Skills

• Cross-functional collaboration

• Working with software engineers

• Working with product managers

• Working with UX designers

• Stakeholder management

• Requirements gathering

• Technical review coordination

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