UX/UI Designer
Industry: Fortune 500 Telecom company
Location: Philadelphia, PA (4 days onsite, 1 day remote)
Duration: 12-month contract
Pay rate: $55/hr- $60/hr
Job Summary
The Customer Lifecycle area within the Connected Experiences vertical focuses on creating seamless, customer-first experiences across our residential and mobile products and services, with an emphasis on visual consistency and quality. As a UX/UI Designer, you’ll play a pivotal role in designing industry-leading, intuitive, scalable solutions that simplify key lifecycle moments, while shaping how our products look, feel and move for millions of customers. You’ll collaborate closely with senior UX and visual designers, motion specialists, product managers, and engineers to bring user journeys to life — across setup, bill pay, troubleshooting and repair experiences. You’ll drive quality, coherence, and craft excellence across every interaction through hands-on design execution and partnership with key stakeholders. This contract role is ideal for a self-starter who combines creative leadership, craft precision and strong UX problem-solving skills. The successful candidate will help set and maintain a high bar for visual, interactive, and experiential excellence across journeys.
About the team
The GD Connected Experiences team is responsible for our app— the centerpiece of the eco-system and the primary way to communicate and build a relationship with our customers. We are distributed between Philadelphia (HQ) and London and foster a collaborative and pro-active community, focused on growing together to do the best work of our careers—here and now.
Team Objectives
We craft powerful and integrated experiences that reimagine connectivity—evolving beyond features or utilities to deliver what customers need and love. We expand beyond the phone to showcase our ‘better together’ services, including but not limited to: Internet, Mobile, Entertainment, Sports, and Smart Home.
Core Responsibilities
· Lead the creation of E2E journeys, expressive, high-quality UI and interactive prototypes that simplify key lifecycle experiences.
· Define and evolve the visual and motion language, ensuring consistency and cohesion across touchpoints.
· Collaborate with cross-functional partners to deliver scalable, elegant solutions informed by customer insights.
· Contribute to the ongoing development of shared design systems and motion standards.
· Participate in design critiques, sprint planning, and workshops to maintain alignment and clarity.
· Leverage AI-assisted tools to support design, research, prototyping or collaboration workflows, while maintaining human-centered judgement and quality standards.
· Support, communicate, and course-correct during the development phase, iterating when needed.
· Champion accessibility, inclusivity, and customer empathy throughout the design process.
Qualifications & Experience
· 5-7 years of experience in UX, visual, or interaction design, preferably across large-scale digital ecosystems or telecom-related services.
· Proficient in Figma and motion prototyping tools, such as After Effects, ProtoPie, Principle or Rive.
· Strong understanding of journey mapping, usability principles, design systems, interaction design, and brand expression.
· Proven ability to deliver pixel-perfect, detailed-oriented work at product level for native iOS/Android applications.
· Skilled to collaborate effectively within a fast-paced, cross-functional global team.
· Strong communication and storytelling skills, able to articulate design intent clearly, influence decisions and inspire stakeholders.
· Deep passion for visual design, motion, and crafting emotionally resonant user experiences.
· Portfolio that demonstrates UX problem-solving, visual design craft, design systems thinking, and attention to interaction detail.
The salary range for this position is $55/hr to $60/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
