UI/UX Designer
Location: Charlotte, NC
Onsite Requirement: 3 days per week
Contract Duration: Long-term, supporting a three-year initiative
Pay Rate: $50-55/hr
Position Overview
Insight Global is seeking a UI/UX Designer for a leading financial services client in Charlotte, NC. This designer will support a major initiative focused on building an internal customer profitability application.
The organization currently uses a third-party platform to evaluate and visualize customer profitability. The team is bringing this capability in-house and developing a new enterprise solution. The application will include operational banking dashboards that help users understand customer and business performance.
The Senior UI/UX Designer will lead design activities from discovery and user research through prototyping, testing, and final delivery. This person will partner closely with product managers, developers, and business stakeholders across a team of approximately 40 developers.
The ideal candidate has experience designing complex enterprise applications, data-heavy dashboards, and accessible digital experiences. Strong communication skills are essential because this person must explain design decisions, gather requirements, and align technical and business stakeholders.
Key Responsibilities
- Lead the full UI/UX design process from research and discovery through final implementation.
- Design intuitive enterprise web and mobile experiences using Figma.
- Create wireframes, user flows, prototypes, journey maps, and high-fidelity designs.
- Design operational dashboards that clearly present customer profitability and banking data.
- Simplify complex financial workflows and data into intuitive user experiences.
- Conduct user research, usability testing, and stakeholder interviews.
- Establish and maintain design systems, reusable components, and consistent design standards.
- Ensure designs meet ADA accessibility and usability requirements.
- Partner with Angular developers to ensure designs can be implemented effectively.
- Collaborate with product managers, engineers, and business stakeholders to translate requirements into practical designs.
- Consider how REST APIs, JSON, data binding, and backend services affect the user experience.
- Communicate design recommendations, tradeoffs, and research findings to technical and nontechnical audiences.
- Participate in Agile ceremonies and support design delivery throughout the development lifecycle.
Required Skills and Experience
- 6 or more years of professional UI/UX design experience.
- Experience designing enterprise web and mobile applications.
- Advanced Figma experience across wireframing, prototyping, and high-fidelity design.
- Demonstrated ability to lead end-to-end design processes from discovery through delivery.
- Experience designing complex, data-driven dashboards and operational workflows.
- Strong understanding of Angular-based applications and reusable frontend components.
- Familiarity with REST APIs, JSON, data binding, and data-driven user experiences.
- Experience creating and maintaining design systems and reusable UI components.
- Strong user research, usability testing, and journey-mapping experience.
- Experience designing ADA-compliant and accessible digital experiences.
- Ability to translate complex business requirements into intuitive user experiences.
- Excellent communication, presentation, and stakeholder-management skills.
- Previous experience working within a large enterprise environment.
- Ability to work onsite in Charlotte three days per week.
Preferred Skills and Experience
- Banking or financial services experience.
- Experience designing operational banking or financial dashboards.
- Experience working with customer profitability, financial performance, or data-visualization applications.
- Experience supporting applications built with Java-based architectures.
- Understanding of Oracle databases and how data structures influence UI design decisions.
- Experience working within an Agile development environment.
