Title: Lead UX / UI Designer
Location: Wilmington, DE / Washington, DC (Hybrid)
Duration: 6+ months contract
About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Position Summary
As a Lead UX / UI Designer on an agile team, you will play a crucial role in leading a team to design intuitive, user-centered custom applications that empower our operations staff to keep trains running smoothly and on time. You will collaborate closely with product owners, researchers, developers, engineers, and product managers, to create digital experiences and refine components that contribute to a design system, ensuring consistency and scalability across all our digital products.
Key Responsibilities
- Senior-level UX/UI expertise with proven ability to manage and streamline communication across a cross-functional agile team
- Advanced front-end UI skills with a solid understanding of implementation constraints and best practices
- Proficiency in defining, scoping, and managing design tasks within Jira
- Strong sense of ownership and accountability in meeting team commitments and deadlines
- Ability to clearly articulate and advocate for design decisions, educating product owners and stakeholders on the “why” behind design and process
- Comfortable balancing structure with flexibility to adapt to evolving team and business needs
- Deep experience creating, maintaining, and scaling design systems and component libraries
- Experience conducting user research, usability testing, and synthesizing insights into actionable improvements
- Commitment to agile practices, including active participation in standups and all team ceremonies
Required Qualifications and Skills
- 6+ years of experience in UX / UI design, with a strong portfolio showcasing user-centered high-fidelity designs for complex applications.
- Must have a strong, confident voice to advocate for and defend design decisions and processes.
- Must have experience working with and designing components and templates within a design system to create consistency and reusability across products.
- Must have expertise working in agile environments and following agile methodologies.
- Proficiency in tools such as Jira, Figma, Figjam, confluence, prototyping, testing.
- Excellent communication and collaboration skills, with the ability to present and advocate for design decisions.
Preferred Qualifications:
- Familiarity with rail industry or complex operations and backend systems.
- Experience designing processes, software, or applications for internal audiences in enterprise organizations.
- Familiarity with the usability testing process and tools such as: dScout, Maze, User Testing, or UserZoom.
- Knowledge of accessibility standards and best practices for inclusive design.
Note: 25% Travel required. Must be local to Amtrak’s Northeast Corridor, specifically near Wilmington, DE, NYC, D.C., or Philadelphia. Train travel is required to support local workshops and engage with employees on premise and on trains. The opportunity also requires in-person participation for PI Planning activities that happen quarterly.
Equal Opportunity & Inclusion Statement
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.
Application Process
Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.
Join Us
At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.
