Social Media Community Manager
Industry: Global Food Company
Location: Minneapolis, MN (hybrid)
Duration: 6-month contract
Pay rate: $38-$40/hr
Love brands, culture, and conversation on social media? This role is for someone who’s excited by how brands show up online and wants hands-on experience helping build real connections with consumers.
We’re looking for a Social Media Community Manager to support engagement across brand social channels. You’ll help monitor conversations, spot trends, support on-brand responses, and learn how community management shapes brand reputation, engagement, and insight.
If you’re someone who notices what’s happening online, loves a strong brand voice, and wants to learn how social teams turn conversation into impact, this could be a great fit.
Key Accountabilities
- Manage daily community engagement across brand social channels, including making posts, commenting, listening, and escalating when appropriate.
- Monitor comments, messages, mentions, and conversations.
- Respond to consumers in a thoughtful, on-brand way and follow escalation guidelines when needed.
- Identify opportunities to strengthen engagement and brand affinity.
- Spot emerging themes, risks, and cultural moments, and share them with key partners.
- Help maintain a clear and consistent brand voice across platforms.
- Partner with Influencer & Content, Brand, and additional cross-functional teams to support campaign priorities.
- Provide input on content themes, FAQs, and messaging based on community feedback.
- Track community trends, sentiment, and consumer questions.
- Help turn social conversations into insights and recommendations for the broader team.
- Partner with the IC team on brainstorming and turning insights into ideas.
- Support reporting on engagement and community health.
- Follow moderation guidelines and community management best practices.
Required Qualifications
- Current college student or recent graduate in Marketing, Communications, Journalism, PR, or a related field.
- 2+ years of experience managing a social account for a club, campus organization, small business, or personal project.
- Strong writing skills and attention to tone and detail.
- Strong interest in social media, brand storytelling, and digital culture.
- Familiarity with platforms such as Instagram, TikTok, Facebook, X, Pinterest, or LinkedIn.
- Good judgment and professionalism in public-facing communication.
- Strong organizational skills and comfort managing multiple priorities.
- Eagerness to learn, take feedback, and grow in a fast-moving environment.
Preferred Qualifications
- Experience identifying trends, cultural moments, or emerging conversation themes online.
- Experience turning community observations into content ideas or recommendations.
- Familiarity with social listening, community management, or reporting tools.
What You’ll Get From the Experience
- Hands-on exposure to how brands manage and grow social communities.
- Experience with brand voice, engagement strategy, and escalation processes.
- A chance to see how online conversations turn into business insights.
- Collaboration with cross-functional teams and agency partners.
The salary range for this position is $38/hr to $40/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
