Sales & Marketing Community Manager I | Remote
Location: Remote (USA)
Contract: 12 Months | Possible Extension
Pay Rate: $23 $25/hour
We are looking for a
Community Manager I to manage social media communities, engage directly with consumers, and represent the brand across owned social channels. This role is ideal for someone with hands-on
Sprinklr experience and a strong background in social media engagement and copywriting.
Key Requirements
- Bachelor s degree required.
- English as a first language.
- 1 2+ years of experience in community management/social media.
- Hands-on Sprinklr experience is required.
- Experience managing social media communities and engaging with consumers.
- Strong social media copywriting and editing skills.
- Experience handling both proactive and reactive consumer interactions.
- Knowledge of social media risk management and identifying emerging risks.
- Ability to monitor social channels, identify opportunities, and flag issues.
- Experience creating FAQs, consumer responses, and social media content.
- Ability to maintain brand voice and create culturally relevant, social-native engagement.
- Strong communication and collaboration skills with cross-functional teams and external agencies.
- Knowledge of current social media trends and best practices.
Schedule
- Monday Friday, with shifts scheduled between 8:00 AM 9:00 PM CT.
- Occasional weekend coverage may be required: Saturday & Sunday, 9:00 AM 5:00 PM CT.
Nice to Have
- Bilingual in Spanish or French.
- Personal or professional experience related to baby/child care.
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