Job Description: Social Media Account Manager
Bellwether Concepts, The Woodlands, TX
Location: Remote, with in person content shoots and events (in The Woodlands and Houston)
Employment Type: Full Time
Reports To: CEO & COO
About Bellwether ConceptsBellwether Concepts (BWC) is a social media management and marketing agency built on a simple belief: consistency beats volume, authenticity beats polish, and strategy beats reactive posting. We manage social media and content for a portfolio of local and regional service-based businesses, and we treat every client relationship like a partnership, not a transaction. What sets us apart is simple. We become part of our clients' teams. We show up like family, and that is the standard we hold ourselves to every single day.
The RoleWe are hiring a full time Account Manager to serve as the primary point of contact for a portfolio of BWC clients. This person will own the day to day client relationship: understanding each business inside and out, keeping content and communication on track, and making sure every client feels genuinely taken care of. You must have hands-on experience creating graphics and reels, this is a creative role.. This is a relationship first role. The right person is warm, responsive, organized, and comfortable being the calm, steady voice a client can count on.
What You Will Do- Serve as the main point of contact for an assigned roster of client accounts, building real relationships built on trust and responsiveness
- Source, create, schedule, and manage social content across client accounts, from concept to posting
- Design graphics and produce reels that reflect each client's brand and voice
- Monitor and respond to client messages, comments, and notifications in a timely manner, keeping engagement active and on brand
- Use analytics and reporting tools to evaluate performance and guide strategy going forward
- Make sure posts are scheduled at least two weeks ahead
- Attend in person content shoots and client events as needed
- Plan, lead, and execute in-person content shoots, ensuring all required photo and video assets are captured efficiently and aligned with the content strategy
- Represent BWC's voice and standards in every client interaction
- Bring local market knowledge to client strategy conversations
What You Bring- Strong customer service instincts and a genuine desire to make clients feel taken care of, even when handling a tough message or a tight deadline
- 2+ years of hands on experience managing social media for a business, brand, or agency
- A strong sense of creativity and a desire to see others grow, both your clients and your teammates
- Savvy with Canva and CapCut. We will train you on HeyOrca, our scheduling system
- Local market knowledge and a feel for the community your clients serve
- Availability to monitor and respond to messages daily from 8:00 AM to 5:00 PM, seven days a week, plus some weekend hours as part of the regular workflow
- Proficiency in capturing high-quality photo and video content using iPhone and camera equipment, with a strong understanding of framing, lighting, and social media best practices.
- Strong writing skills, organization, and a calm, solutions oriented approach under pressure
What Success Looks LikeYou are always looking for ways to do better for yourself, your team, and your clients, and it shows in the quality of your work. Client inboxes and comment sections are handled promptly, content stays on schedule, and when something needs attention, you catch it before it becomes a problem.
Benefits- Health insurance
- Unlimited PTO: When you take time off, your work should be caught up and another Account Manager should be ready to cover your client messages and comments while you are out
- Compensation: $52,000 annually
How to ApplySend your resume and a short note about your social media and client service experience to howdy@bellwether-concepts.com.
