The Tempe Tourism Office, a 501(c) 6 organization, is seeking candidates for the position of Social Media + Content Manager. The organization’s mission is to promote the City of Tempe, AZ as a desirable meeting and leisure destination. Currently, there are 11 staff members and 19 board members. The organization is funded primarily through City and County hotel tax revenue providing an annual budget of $4.1M.
The Tempe Tourism Office is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
To apply: Submit resume to KJ Philp – kj@temptourism.com
Deadline: Friday, July 31, 2026
Job Title: Social Media + Content Manager
Reports to: Director of Communications
Supervises: N/A
FLSA Status: Exempt
Position Overview
The Social Media + Content Manager is responsible for planning, implementing, and managing the Tempe Tourism Office’s social media presence as well as public-facing content. This position is an integral component of the Communications department, which collaborates with the marketing and sales departments to deliver on the goal of promoting Tempe as a preferred destination for meeting and leisure travel. Primary areas of focus include content strategy and calendar, content creation, digital asset management, social community engagement and growth, influencer management, performance monitoring and reporting as well as all official Tempe Tourism correspondence via social media platforms.
Job Responsibilities
Successful job applicants will be able to perform the following functions with minimal supervision:
Social Media:
· Manage a social media calendar that aligns with the Communications Department’s content calendar and Marketing Department’s advertising goals
· Develop and implement social media strategies, campaigns and other plans to grow awareness of Tempe
· Create, maintain, and grow new and existing social networks as indicated by changing trends and platform/algorithm evolution
· Monitor conversations and engagements about Tempe and Tempe Tourism, and respond to questions and comments in a timely manner, which may include check-ins on weekends
· Evaluate, recommend, and implement new social media opportunities and best practices
· Implement campaigns and strategies to increase followers and engagement on each platform, while driving users to website
· Lead all aspects of content creator and social media influencer partnerships, from vetting and budgeting to contracting and reporting
· Demonstrate proficiency in relevant software (Sprout Social, Canva, CapCut, Meta dashboard, etc.)
· Lead all efforts to host influencers/creators in market, including budgeting, contracting, travel arrangements, itineraries, and payment, and accompany them during visits or Familiarization (FAM) tours as needed
· Analyze data and create monthly social monitoring reports, summarize year-end reports and provide other data as needed
· Oversee paid social media advertising strategies and budgets; review the success of campaigns and identify areas of opportunity
· Research new media platforms, trends, best practices and other industry opportunities
Content Management:
· Assist in management of all CrowdRiff (digital asset management platform) capabilities, including but not limited to requesting relevant user generated content, updating image galleries across website, backing up assets from team iPhone, and tagging/organizing new assets
· Arrange photo and video shoots at they pertain to Reels and TikTok; assist the Communications department with photo and video shoots, including art direction, talent assistance and scheduling
· Generate written and visual content for print and digital platforms, including contests, campaigns, graphics, ads, blogs and website copy
· Stay up-to-date on blog and calendar highlights for content ideas and accurate information on local happenings for linking and captioning
· Ensure all public-facing assets (ads, campaigns, social media posts, etc.) are consistent with brand identity and voice
Additional Duties:
· Take the lead on the Communications Department’s annual Content Creator Appreciation Event
· Ability and willingness to initiate collaboration with industry partners and foster relationships with local business partners without hesitation
· Professionally represent the Tempe Tourism Office at local businesses and events as well as meetings with local and statewide community partners
· Attend media events, trade shows, educational conferences, as well as local association chapter meetings
Required Education and Experience:
· Bachelor’s degree from an accredited college or university
· 5+ year of social media management, short-form video, marketing/visual communications experience
· Excellent verbal and written communication skills
· Ability to deliver creative content (copy, images, and video) on deadline
· Experience with social media management tools, such as Hootsuite, Sprout Social, HubSpot or ASANA
· Proficient in digital asset management platforms, in addition to Google Drives and DropBox
· Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
· Familiarity with SEO, keyword search and Google Analytics
· Excellent research, organizational, written, verbal, interpersonal and social listening skills
· Ability to interface with staff and community partners to build consensus, achieve goals and leverage resources
· Ability to prioritize and manage simultaneous projects
· Ability to manage social media budget
Work Environment:
This position operates in a professional office environment that values equity, diversity, and inclusion. The staff routinely use equipment such as computers, phones, printers, photocopiers, and filing cabinets. Also, the candidate must be flexible with fluid work situations, including working remotely and attending after-hour events as necessary. Working on weekends and during evenings is required on an as-needed basis during familiarization tours, photo and video shoots, local events and some educational conferences and trade shows. Out-of-town travel may be required. Use of a personal vehicle for business is required.
Physical Demands
This is largely a sedentary role. However, some lifting or moving boxes (up to 20 pounds) and bending or standing on a stool might be required.
About Tempe Tourism Office
The Tempe Tourism Office is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our mission is to inspire collaboration that strengthens our city’s quality of life and champions Tempe’s distinction as an outstanding travel destination. Our vision is a thriving Tempe, that is Arizona’s premier destination for energetic, inspiring and enterprising travel.
Core Values
Passion: We are committed and proud of the work we do.
We believe in the power of travel, we continuously reflect on our mission and vision, and we encourage an enjoyable and rewarding work environment.
Collaboration: We are united in our efforts to support, serve and build our community.
We empower connectivity through transparent communication and partnership, we are able to adapt and thrive in a dynamic team environment, and we collectively accomplish goals with creativity, innovation and agility.
Authentic: We encourage individuality and diversity.
We embrace uniqueness, we value that everyone has a seat and voice at the table, and we recognize individual strengths and experiences.
Compensation – Based upon experience
· Range: $68,000.00 - $72,000.00 annually
· Healthcare: Full medical, dental and eye care with small employee contribution
· Retirement plan*
· Vacation*
· Parking
· National holidays, earned personal days, and sick time available
· Mileage reimbursement
*After probationary period
**Note: The Tempe Tourism Office does not offer relocation packages
