GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world's largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
We are seeking a talented Director of Scientific and Technical Content to lead the creation of exceptional content that makes GeneDx's complex science accessible, engaging, and actionable for diverse audiences. This role is essential to translating our groundbreaking genomic research, clinical innovations, and technical capabilities into compelling content that educates healthcare providers, empowers patient advocates, informs policymakers, and engages biopharma partners.
The ideal candidate is a masterful scientific writer and content strategist who thrives at the intersection of science and storytelling. You will lead content development across multiple formats and channels - from whitepapers and technical documentation to engaging blog posts, website content, and multimedia storytelling. Your work will ensure that GeneDx's voice is clear, credible, and consistently impactful across every touchpoint.
This role is ideal for an experienced scientific communicator who blends rigorous accuracy with creative storytelling - someone who can manage complex content projects, collaborate effectively subject matter experts, nimbly manage multiple projects, and deliver high-quality content that drives engagement and business results.
Job Responsibilities
Scientific and Technical Content Creation & Writing
- Lead the development of high-quality scientific and technical content across multiple formats including research articles, blog posts, case studies, white papers, technical briefs, and educational materials.
- Translate complex genomic research, clinical studies, testing methodologies, and industry topics (e.g. privacy, regulatory grade RWD, etc.) into clear, compelling content tailored for specific audience segments.
- Conduct interviews with researchers, engineers, clinicians, and scientific leaders to extract key insights and develop authentic, authoritative content.
- Write and edit content that maintains scientific rigor while remaining accessible to non-specialist audiences, ensuring accuracy, clarity, and consistency across all materials.
- Develop content frameworks and templates that enable scalable, high-quality content production aligned with brand standards and regulatory requirements.
Content Strategy & Planning
- Build and manage content calendars that align technical, product, and data content with business priorities, product launches, research milestones, and external events.
- Identify content opportunities based on product developments, industry trends, stakeholder needs, and competitive landscape analysis.
- Develop audience-specific content strategies that address the unique needs and preferences of healthcare providers, patient advocates, policymakers, and biopharma partners.
- Collaborate with marketing, product marketing, and communications teams to ensure scientific content supports broader campaign objectives and business goals.
Content Quality & Compliance
- Maintain editorial standards, style guides, and quality control processes for all content.
- Ensure all content complies with regulatory requirements including FDA guidelines, industry standards, and internal legal and compliance policies.
- Lead the editorial review process, coordinating approvals from medical affairs, regulatory, legal, and scientific leadership as needed.
- Maintain meticulous accuracy in all scientific claims, data citations, and technical specifications while managing version control and content updates.
- Monitor content performance and stakeholder feedback to continuously improve content quality, relevance, and impact.
Team Collaboration & Content Operations
- Lead scientific writers, freelance contributors, and content specialists to deliver a consistent pipeline of high-quality content.
- Mentor team members in scientific writing, content development, and effective collaboration with subject matter experts.
- Manage content production workflows, editorial calendars, and project timelines to ensure on-time delivery of content initiatives.
- Partner with SEO and digital marketing teams to optimize content for search visibility, audience reach, and engagement.
- Collaborate with external agencies, medical writers, and freelance scientific communicators as needed to scale content production.
Performance Measurement & Optimization
- Develop metrics and reporting frameworks to measure content performance across engagement, reach, audience growth, and business impact.
- Use content analytics to understand which topics, formats, and channels drive the strongest stakeholder engagement and business outcomes.
- Conduct regular content audits to identify gaps, opportunities for improvement, and high-performing content that can be amplified or repurposed.
People Manager
Education, Experience, and Skills
- 8+ years of experience in scientific writing, medical communications, or technical content development with deep knowledge of genomics, genetics, life sciences, or healthcare.
- 3+ years in content leadership roles managing writers, editorial processes, and multi-channel content strategies.
- Exceptional technical and scientific writing skills with proven ability to translate complex technical content for diverse audiences while maintaining accuracy and rigor.
- Strong portfolio demonstrating scientific and technical content across multiple formats.
- Experience collaborating with researchers, clinicians, and technical subject matter experts to develop authoritative, engaging content.
- Deep understanding of content strategy, editorial planning, and audience development with ability to align content with business objectives.
- Knowledge of regulatory requirements for scientific communications in healthcare and life sciences contexts including FDA guidelines and compliance standards.
- Strong project management skills with ability to manage multiple content initiatives simultaneously and deliver high-quality work on deadline.
- Excellent interpersonal skills and ability to build productive relationships with scientists, researchers, and cross-functional stakeholders.
- Detail-oriented editor with commitment to accuracy, consistency, and excellence in all content deliverables.
- Creative thinker who can identify innovative content opportunities and experiment with new formats and storytelling approaches.
- Bachelor's degree in science, communications, journalism, or related field required; advanced degree in life sciences or communications preferred.
What Success Looks Like
- A consistent pipeline of high-quality scientific content that engages target audiences, drives measurable growth in reach and engagement, and positions GeneDx as a trusted authority in genomics and precision medicine.
- Strong collaborative relationships with research and clinical teams that enable authentic, accurate, and compelling storytelling while amplifying the impact of GeneDx's scientific innovations.
- Content performance metrics demonstrating clear ROI through increased audience engagement, stakeholder education, lead generation, and support for business development objectives.
- Efficient content operations with streamlined workflows, clear editorial standards, and scalable processes that enable consistent, high-volume content production without compromising quality.
- Technical and scientific content that resonates across diverse audiences - from healthcare providers seeking clinical insights to patient advocates understanding research implications to biopharma partners evaluating collaboration opportunities.
- A reputation for excellence in scientific communication that attracts top talent, strengthens stakeholder relationships, and elevates GeneDx's brand as a leader in making complex genomics accessible and actionable.
Work Environment
- This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.
Physical Demands
This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include:
- Sitting for extended periods (up to 8 hours per day)
- Repetitive use of hands and fingers for typing and mouse operation
- Visual acuity for reading computer screens and documents
- Ability to communicate effectively via phone and video calls
- Occasional lifting of up to 10 pounds (office supplies, equipment)
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
