Content Writer x 10 – Contract – Remote (Vienna, VA) – $25.00 - $29/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

Our client is seeking a Content Writer x 10 in Remote (Vienna, VA).

Role Description

• To support Enterprise Knowledge Management by modernizing and standardizing enterprise knowledge content to improve usability, searchability, governance compliance, and future AI-readiness.

• Partner with business units and subject matter experts to transform existing content into high-quality knowledge assets that support frontline employees and enhance the member experience.

• Review, analyze, and modernize existing procedural, policy, reference, and knowledge content in accordance with EKM standards.

• Rewrite and restructure content using approved AI-enabled technologies, templates, content models, style guides, metadata standards, and taxonomy requirements to improve content quality, consistency, and AI readiness.

• Collaborate with business unit SMEs and content owners to validate content accuracy, completeness, and business intent.

• Ensure content adheres to plain-language and user-centered design principles to improve findability, comprehension, and usability.

• Apply metadata, tagging, classification, and content governance standards to support enterprise search and AI-readiness initiatives.

• Participate in content inventories, audits, and gap analyses to identify outdated, redundant, or duplicate information.

• Align content with established migration requirements and prepare knowledge assets for future platform migration activities.

• Support testing, validation, and issue remediation activities associated with content modernization, migration, and knowledge management platform initiatives.

• Support quality assurance reviews and remediation activities to ensure published content meets EKM standards.

• Track content modernization progress and maintain status reporting for assigned business units and content portfolios.

• Identify opportunities to improve content consistency, governance compliance, and end-user experience.

• Participate in training, workshops, and content governance activities related to EKM modernization efforts.

Skills & Requirements

• Bachelor's degree in Communications, English, Journalism, Technical Writing, Knowledge Management, Business, Education, or related field, or equivalent combination of training and experience.

• Experience creating, editing, or managing business, operational, instructional, procedural, or knowledge-based content.

• Experience collaborating with subject matter experts to capture and document business processes and procedures.

• Experience organizing complex information into concise, easy-to-understand documentation.

• Experience working within defined content standards, templates, style guides, or governance frameworks.

• Strong editing, proofreading, and quality assurance skills.

Hays jobs

Content Writer x 10