ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Engagement Moderation!

Do you have an Engagement Moderation background?

Do you enjoy work-from-home and flexible schedules?

ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.

Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon

Do you have a passion for travel? Do you speak French? Do you enjoy engaging with users on Social Media?

As a member of the social media engagement team, you will help market the island of Ireland as an attractive holiday destination for people across the world through a world-class marketing program and via multiple platforms.

Additionally, you will inform, engage and inspire potential visitors to Ireland through e-mail, community forums, and social media.

We are primarily seeking individuals located in Ireland or France who are French/English bilingual.

Project Hours:

Flexible but especially seeking candidates who are available for 5-10 hours per week, weekend availability would be helpful

Hourly Rate:

To be discussed in the interview phase

Commitment:

5 hours per week

90 days (as needed)

Language:

Native French & Professional English

Note: This is an independent contractor opportunity.

What We Are Looking For:

Candidates who love to travel
Excellent writing skills (grammar, spelling, punctuation) in French and English
Ability to communicate tone in a creative manner on social media
An empathetic approach to handling sensitive situations with care
Experience working with various social media channels including Facebook, Twitter, Youtube, and Instagram
Experience with proactive engagement across social media channels
Experience with social media tools such as Conversocial (would be a bonus!)
Professional community and forum experience
The ability to research and source relevant answers to questions in a timely manner
Flexible availability and willingness to pick up extra shifts at short notice are a plus!

WorkSpace Requirements:

Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
Webcam or smartphone capable of taking pictures

What’s In It For You:

The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate - Discussed during your first interview
Paid orientation

***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

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