Overview
Join the Content team to create clear, accurate, and scalable content that helps customers confidently manage their business accounting needs. You'll partner with Product Managers, Product Designers, and cross-functional teams to design Expert and Customer-centered content across customer experiences while using AI-powered tools to improve quality and efficiency.
Three Openings
Pay Rate - Up to $50/hr
Hybrid Schedule in San Diego, CA
Fortune 100 Financial Services Company
1-year Contract with Possibility to Extend or Convert Full-Time
Responsibilities:
- Design, edit, and validate Expert and Customer-facing content across our products, including in-product, self-service, and support content.
- Partner with Content Leads to deliver clear, accurate Expert and Customer content.
- Use AI-powered tools to create and refine high-quality content efficiently.
- Ensure content meets accessibility, legal, style, and quality standards.
- Improve content through customer and expert feedback, analytics, and best practices.
Skills/Qualifications:
- 1–3 years of experience in content design, technical writing, or a related field.
- Experience creating content for software products or digital experiences.
- Experience with fintech, banking, payments, bookkeeping, or financial products is a plus.
- Comfortable using AI tools to draft, refine, and optimize content.
- Strong collaboration, editing, organization, and communication skills.
- Bachelor's degree or equivalent professional experience.
Education:
• Bachelor's degree or equivalent professional experience.
• 1–3 years of experience in content design, technical writing, or a related field.
If you're qualified and interested... Apply Today!
