Reports To: Director of Digital & Social Marketing
FLSA Status: Exempt
Department: Marketing
Location: Support Center Office- Sherman Oaks, CA
We're hiring a Social & Content Manager.
Know a trend before it becomes a trend? Have a running list of content ideas in your Notes app? Can you turn a chicken tender into content people can't help but share?
Angry Chickz is looking for a Social & Content Manager who understands culture, content, and community. Working closely with our Director of Digital & Social Marketing, you'll help bring our brand to life online through engaging content, trend-aware storytelling, community engagement, and best-in-class social execution.
We're building more than a restaurant brand. We're building a community of fans. If you're creative, chronically online (in the best way), and love turning ideas into content that stops the scroll, we want to hear from you.
What You’ll Manage
Content Creation & Social Execution
- Execute the social media strategy and content plans established by the Director of Digital & Social Marketing.
- Create and publish engaging content across Instagram, TikTok, YouTube Shorts, Facebook, and emerging platforms.
- Capture, edit, and produce short-form video content optimized for each channel.
- Design social graphics, story assets, and promotional content that align with brand standards.
- Write compelling captions, hooks, and social copy that reflect the Angry Chickz voice.
- Execute content calendars supporting campaigns, promotions, store openings, partnerships, and key brand initiatives.
- Turn everyday restaurant moments into engaging social content.
Content Trends & Creative Support
- Stay current on social media trends, platform updates, and emerging content formats.
- Bring fresh content ideas and creative concepts to weekly planning discussions.
- Identify relevant trends that align with the Angry Chickz brand and content strategy.
- Monitor competitive and industry content to inspire new creative opportunities.
- Help ensure content remains relevant, engaging, and culturally connected.
Community Management
- Manage day-to-day community engagement across all social platforms.
- Respond to comments, messages, mentions, and customer interactions in a timely manner.
- Escalate customer service concerns and reputation management issues when appropriate.
- Foster meaningful engagement that strengthens community and brand loyalty.
Marketing & Campaign Execution
- Partner closely with the Director of Digital & Social Marketing to execute social campaigns and content initiatives.
- Support new restaurant openings, product launches, promotions, and community events through social media content.
- Assist with content production for creator partnerships, marketing campaigns, and brand collaborations.
- Coordinate content requests with internal teams, franchise partners, and vendors as needed.
Reporting and Organization
- Track and report on social media performance across platforms.
- Maintain organized content calendars, asset libraries, and creative resources.
- Assist with monthly reporting, performance recaps, and content analysis.
- Stay informed on platform best practices and implement approved optimizations.
Who You Are
- 4+ years of social media management & content creation experience
- Deeply plugged into internet culture
- Always ahead of trends, not chasing them
- Proficient in Adobe Creative Suite and/or Canva
- Skilled in short-form video creation and editing
- Organized, proactive, and highly creative
- Thrive in fast-paced environments
- Understand brand voice and audience engagement
- Passionate about food, culture, and social media
- Probably spend too much time on TikTok... and it pays off.
What Success Looks Like
- Consistently engaging, on-brand content across all social platforms.
- A social presence that feels bold, authentic, and culturally relevant.
- Strong community engagement and meaningful audience interactions.
- Timely execution of campaigns, promotions, and brand initiatives.
- Creative content that supports brand awareness, loyalty, and growth.
- Reliable reporting and insights that help inform future content decisions.
Physical Demands
Ability to sit for prolonged periods of time; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 25 pounds.
