Our client is looking to fill the role of Guest Services Specialist. As a Guest Services Specialist, you will be the face of the San Francisco office, delivering an exceptional reception experience for employees, guests, and vendors. You’ll maintain an inviting and efficient front desk environment, support workplace operations, and help build a positive and productive atmosphere for all office visitors and staff.
Responsibilities:
- Serve as the primary point of contact for employees, visitors, and vendors, ensuring a warm, professional welcome and seamless visitor registration and access.
- Monitor and maintain the cleanliness and organization of the reception and surrounding spaces, reporting maintenance or janitorial needs promptly.
- Respond to inquiries and service requests via tickets, email, and Slack; assist with special projects; support team efficiency and service improvements.
- Coordinate badge access and certificates of insurance (COI) with Workplace Experience and Security teams. Manage incoming package deliveries and vendor interactions.
- Assist with office supply management, meeting coordination, and administrative tasks for the Workplace Experience team.
Required Qualifications:
- Minimum of 1 year of experience in hospitality, workplace services, or reception.
- Strong customer service skills with a pleasant, calm, and professional demeanor.
- Ability to work on-site daily in the San Francisco office.
- Previous experience assisting with events preferred.
- Flexible, team-oriented attitude with a focus on continuous improvement.
- Excellent organizational and multitasking abilities.
- Proactive self-starter who works well independently.
- Strong verbal and written communication skills.
- Proficient in Google Suite and Slack.
- College degree preferred.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
