Description

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Are you looking for an independent, flexible, remote opportunity where you can help improve AI-powered search technology from the comfort of your home? If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project could be a great fit.

A Day in the Life of a Digital Content Evaluator - US

In this project, you may be asked to:

Review and evaluate different types of online content, including text, images, videos, webpages, and search results.
Assess content for relevance, quality, accuracy, usefulness, and alignment with user intent.
Compare digital results and provide structured feedback based on established project guidelines.
Review content that may include sensitive, upsetting, or potentially offensive material.
Identify content that may be inappropriate, misleading, low quality, or unsuitable for certain audiences.
Help improve online safety, content discovery, and the overall quality of digital user experiences.

Service Rates

Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume and program requirements including, quality, and productivity, in accordance with the program's quality standards and guidelines.

Please note that only one member per household may participate in this program. If it is identified that more than one person from the same household is participating in the TELUS Digital Rating Program, all associated accounts may be removed from the program.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

Qualification Process

No previous professional experience is required to apply for this opportunity. However, participation in this project requires meeting the basic requirements and successfully completing the qualification process.

Basic Requirements

Excellent written and verbal communication skills in English
Must have resided in the United States for the past three consecutive years
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs in the United States
Active use of Gmail and social media platforms
Experience using web browsers to navigate and interact with a variety of online content
Daily access to a reliable broadband internet connection
Access to a smartphone (Android 5.0 or higher, or iOS 14 or higher)
Access to a personal computer

Assessment

You must complete an English language assessment, pass an open book qualification exam, and complete an ID verification in order to be successful for this role. These assessments will determine your suitability for the position.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

TELUS Digital

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Digital Content Evaluator - English (US)