Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled UX Designer IV to join our client in support of an existing vacancy.

Contract Period: 12 months
Pay Rate: Starting form $76 per hour
Location: Portland, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM

Job Responsibilities:

Collaborate closely with designers to craft seamless digital customer experiences

Write clear, accurate and compelling user interface copy

Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
Make recommendations on user requirements for projects and contribute to project scope and planning
Obtain competitive experience evaluations and customer data and establish benchmarks for content
Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
Present content concepts in collaboration with designers
Write and design in accordance with design system
Contribute to the development of the team’s culture and quality standards
Manage and administer design projects
Coordinate copy translation

Experience & Qualification Requirements:

Degree in a writing or design required
5-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences
Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
A passion for great experience design
Proficiency in adapting processes to meet project needs
Willingness to collaborate
Self-motivated, flexible, organized, and accountable
Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
Strong portfolio demonstrating a range of UX writing abilities
Seasoned writer
Familiarity with Figma/Figjam and Confluence/Jira
Content strategy
Knowledge of online marketing, advertising and other interactive experiences
UX Experience
Plain language expertise
Strong writing and editing skills
Banking Experience is a plus

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & Company Ltd.

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UX Designer IV