Channel Metadata Analyst (Digital Lab)

📍 Location: Northern Chicago Area

💼 Contract: 2 year contract

Are you passionate about data, digital operations, and optimizing marketing performance?

We’re looking for a Channel Metadata Analyst to join our Digital Lab team supporting the management, oversight, and optimization of marketing metadata and operational programs across a diverse portfolio of brands.

This role is perfect for someone who thrives at the intersection of data, technology, and marketing ensuring digital processes run smoothly, efficiently, and insightfully.

What You’ll Do

Lead daily metadata tagging, dashboard management, and operational reporting across multiple brand programs
Collaborate with internal stakeholders and external agencies to align workflows and maintain consistent data quality
Perform data querying, analysis, and automation using SQL (Snowflake)
Utilize Salesforce (CPMT) for metadata activities and ensure data accuracy
Develop and maintain process documentation — playbooks, guides, and RACI matrices
Drive standardization, automation, and process improvement initiatives
Create and manage dashboards and reports using Smartsheet, Workfront, and Power BI
Support Email Rental and Preference Center workflows
Troubleshoot technical and operational issues and ensure timely resolution
Stay ahead of digital operations trends and recommend enhancements

What You’ll Bring

Bachelor’s Degree in Business, Marketing, or Information Systems (or equivalent experience)
Strong experience in digital marketing operations, metadata, or data management
Hands-on expertise with Smartsheet, Power BI, and Salesforce
Proficiency in SQL (Snowflake preferred); Marketo experience is a plus
Exceptional communication and cross-functional collaboration skills
Strong organizational and problem-solving mindset with attention to detail
Ability to manage multiple priorities in a fast-paced environment
Enthusiastic, proactive, and open to new challenges

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