Location: Palo Alto (hybrid)

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

What You'll Do:

Work closely with cross-functional stakeholders to develop and execute our SEO and organic content strategy.
Develop and manage a variety of projects, including updating editorial calendars, scoping assignments, editing content and providing feedback.
Pay close attention to content performance and adjust strategies to drive success.
Work with designers and our web production team to publish content.
Collaborate and introduce new ideas to drive business goals.
Write and/or edit on a daily basis.
Manage and execute incoming requests from other teams.

What We Need:

5+ years of experience managing content for a brand, agency or digital media company.
Well-versed in SEO best practices and growth marketing trends.
Ability to create content that simplifies unfamiliar topics and delights users.
Comfortable managing multiple projects simultaneously in a fast-paced environment.
Strong understanding of how content can influence customer experiences and purchase journeys.
Strong collaborator who can articulate strategies to drive the best results for the company.
Attention to detail and ability to move quickly to create, edit and distribute content.
Experience managing freelance writers and other contributors.
Familiarity with SEO tools.
Previous work experience with small businesses, insurance or financial services
Familiarity with AP style.

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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