We’re seeking a detail-oriented and proactive Proposal Analyst with a strong focus on content management to support the end-to-end proposal development process in a fast-paced, high-growth startup environment. This role is ideal for someone who thrives in dynamic, evolving environments, enjoys solving problems, and is eager to take ownership of systems and processes that directly impact sales success.

You will play a key role in crafting compelling RFX responses, while also managing and optimizing content and tools—especially Arphie, our AI-powered proposal management platform. This role requires adaptability, initiative, and excellent cross-functional collaboration.

Must be comfortable working in a deadline-driven environment, which may occasionally require extended hours to meet critical submission timelines.

What You’ll Do

Proposal Development

Manage and respond to RFPs, RFIs, and vendor questionnaires in collaboration with Sales, Product, Legal, and other subject matter experts.
Analyze requirements and tailor responses to align with client needs, ensuring compliance and brand consistency.
Ensure timely, high-quality proposal submissions under tight deadlines.

Content Management

Own and maintain the proposal content library within Arphie, ensuring all information is accurate, up to date, and properly categorized.
Conduct regular audits and work with stakeholders to improve, update, and expand reusable content.
Ensure content reflects the latest product capabilities, positioning, and compliance standards.

Arphie Administration & Optimization

Serve as the primary administrator for Arphie, the company’s AI-driven proposal management platform.
Configure, maintain, and optimize Arphie to streamline workflows and maximize automation capabilities.
Coordinate training for internal teams on best practices for using Arphie and ensure alignment across departments.
Monitor performance, manage user access, and ensure integration with tools like CRM and knowledge bases.

Collaboration & Communication

Work cross-functionally with product, marketing, legal, compliance, and technical teams to gather accurate input for proposals.
Coordinate internal review and approval workflows.
Communicate proposal timelines, responsibilities, and status updates clearly and consistently.

Process Improvement & Reporting

Continuously refine proposal processes, templates, and tools for efficiency and scalability.
Proactively identify opportunities for automation and workflow optimization.
Track key metrics such as proposal volume, turnaround time, win rates, and content usage trends.

What We’re Looking For

Bachelor’s degree in Communications, Journalism, English, or related field.
2–4 years of experience in proposal coordination, RFP writing, or sales enablement—ideally within a B2B SaaS or tech company.
Familiarity with proposal automation platforms such as Responsive, Loopio, etc.; (direct experience with Arphie is a strong plus.)
Excellent writing, editing, and proofreading skills with a keen eye for detail.
Strong project management and organizational skills; able to manage multiple priorities under tight deadlines.
Technically savvy, with experience using CRM systems (e.g., Salesforce), collaboration tools (e.g., Slack), Google Suite and MS Office.
Ability to work independently in a fast-paced, ever-changing startup environment.
Comfort working cross-functionally with both technical and non-technical teams.

Preferred Skills

Hands-on experience applying large language models (LLMs) like ChatGPT to support proposal writing, content management, or sales enablement workflows.
Experience working with SaaS travel and expense management solutions.
Familiarity with industry compliance frameworks (SOC 2, GDPR, ISO 27001, etc.).
Experience scaling proposal operations in a startup or growth-stage company.

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