Hybrid

Fulltime/W2

The Expertise and Skills You Bring

Writing, editing, and publishing digital content using modern content management applications

Professional experience in benefits administration, outsourcing administration, and/or financial services

Knowledge of Workplace Investing product offerings and how they are serviced

Proficiency with MS Office

Bachelor's Degree preferred

Strong business and technical writing skills with the ability to manage multiple initiatives simultaneously

Ability to build, edit, and publish succinct, clear, and effective content for a diverse set of content consumers

Conducting content quality checks to ensure successful publishing and adherence to style guides and standards

Collaborating with peers and partners to clarify requirements, prioritize delivery, and gain approvals prior to publication

Balancing pace and quality in a high-volume production environment to meet tight delivery timeframes

Strong written and verbal communication skills when interacting with internal business partners

Understanding of how Fidelity products and services are administered and serviced by WI associates

The Value You Deliver

Producing timely, quality compliant, easy-to-use content that drives achievement of business performance objectives

Understanding project relationships, how changes in one area may impact another, and responding instinctively

Proactively maintaining an understanding of the latest product, process, and technology developments that could impact content delivery

Promoting business partner understanding for how content can improve business outcomes

Supporting content transformation efforts in DCMS that increase process automation, making content easier to produce and consume

1.) SEMI-proficient with a computer

2.) Efficient at their work, the work needs to be done by EOY, self starter who doesn't need to be micromanaged to stay on task.

3.) Proactive when there are issues rather than reactive

Mastech Digital

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