Title: Senior Product Designer

Duration: Contract

Location: Chicago, IL (Onsite)

Must have:

User research, usability testing, and site analytics experience
Bachelor’s degree in human-computer interaction, human factors, interactive design, psychology, or a related design field

Must

About the role

Hyatt is looking for a senior product designer to create digital solutions for Hyatt.com. You’ll work closely with product teams to deliver intuitive, engaging experiences, hands-on from concept through prototyping, then alongside designers, product managers, and developers to make sure the final build holds up. Your work will be part of a new digital ecosystem experienced by millions of travelers worldwide.

What you’ll do

Balance the inputs: Use market analysis, user feedback, site metrics, and usability findings to organize content and simplify experiences.
Research users: Help plan and run user research, and bring the findings into your deliverables.
Show the solution: Deliver concepts as sketches, wireframes, or detailed prototypes, and test them with users.
Document the design: Create journeys, storyboards, site maps, wireframes, and prototypes that show the information architecture and intended interactions.
Partner with developers: Check technical feasibility and quality of execution, and work through alternatives when scope or technical issues arise.
Support QA: Join QA testing and describe issues and opportunities clearly.
Measure success: Work with analytics to set post-launch success metrics and suggest improvements from the data.
Maintain the system: Help create and maintain the pattern library, design system, documentation, and templates.
Work iteratively: Use agile and lean methods, and support the growth of the user experience team.

Must have

3 to 10 years in information architecture and interaction design for complex web and mobile applications
A strong portfolio of IA and interaction design for desktop and mobile, with a few projects shown from conception to completion, and a clear account of your process and role
Knowledge of the travel industry and experience with localization
Functional knowledge of information architecture, usability, user-centered design, and interaction design
Ability to turn requirements into flows, site maps, wireframes, and prototypes
Expert proficiency in wireframing and prototyping tools (Figma, Sketch, Axure, or Adobe XD)
Strong understanding of mobile-first and responsive or adaptive design
Working knowledge of HTML, CSS, and JavaScript as they relate to design
Empathy for user needs, tied to measurable solutions
Strong communication and presentation skills, and the ability to work independently with minimal supervision

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Senior Product Designer :: Onsite :: Contract