JOB DESCRIPTION

The Consumer & Community Banking (CCB) Communications team is seeking a Senior Graphic Designer with a passion for visual storytelling and strategic communications. This line of business aims to lead awareness, engagement, and advocacy for the firm’s small business impact among policymakers, business owners, media, and communities nationwide.

As a Senior Graphic Designer within the Consumer & Community Banking Multimedia Center of Excellence, you will play an integral role in the end-to-end communications strategy—translating complex messages into compelling visual assets that inform, engage, and inspire target audiences. You will collaborate closely with communications, editorial, brand, and business partners to ensure all creative assets support strategic objectives and adhere to brand standards.

Job responsibilities

Partner with communications strategists and business stakeholders to design high-quality, innovative creative assets for CCB campaigns and initiatives, with a primary emphasis on Business Banking and small business strategy communications.
Translate communications objectives and messaging into impactful visual content for a variety of channels, including web, video, social media, presentations, and email.
Oversee the creative process from concept through design, development, and implementation, ensuring alignment with communications goals and CCB priorities.
Articulate and present creative concepts and visual strategies to communications partners, business leaders, and executive stakeholders.
Manage a portfolio of ongoing project schedules, including coordination with freelance partners and external agencies as needed.
Participate in and contribute to brainstorming sessions with communications, editorial, and creative teams to develop effective campaign concepts.
Ensure all creative assets adhere to JPMorgan Chase’s brand guidelines, serving as a thought leader for branding and design within the CCB Communications team.
Collaborate across CCB and Business Banking to develop strong storyboards, production briefs, and communication plans.
Present communication strategies and production plans to executives and business partners, influencing outcomes and ensuring alignment with business objectives.
Support a talented team of communicators in achieving individual and team goals, including leveraging new multimedia tools and technologies to enhance storytelling.

Required qualifications, capabilities, and skills:

6+ years of design experience in an agency or corporate communications environment, with a focus on supporting communications strategy and campaign execution; Bachelor’s degree in Graphic Design, Communications, or a related discipline required
High proficiency in Microsoft PowerPoint, demonstrated experience designing executive-level presentations, business updates, and strategic communications materials.
Secondary proficiency in Adobe Creative Suite (Illustrator, Photoshop); experience with After Effects, and Premiere a plus.
Strong communication skills, including experience creating presentations and executive summaries to convey important business updates and results.
Proven organizational and project management skills—ability to manage multiple priorities and deadlines in a fast-paced, collaborative, and cross-functional environment.
Strong design aesthetic in layout, composition, typography, and color usage.
Excellent interpersonal, relationship-building, and collaboration skills.
Self-motivated, comfortable working on tight deadlines, and able to adapt to changing priorities.

Preferred qualifications, capabilities, and skills:

Experience in technology, financial services, or small business-focused organizations
Familiarity with multimedia, digital, UX/UI, and responsive design concepts
Knowledge of HTML, CSS, JavaScript, Canvas, SVG, WebGL, and motion graphics

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

JPMorganChase

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Senior Graphic Designer