At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

The Technical Writer will be responsible for conveying complex information in a clear, concise, and actionable manner. This role demands exceptional interpersonal skills to extract insights from subject-matter experts across various project management knowledge areas, such as cost estimation, risk management, and scheduling.

The ideal candidate will demonstrate strong critical thinking skills to analyze technical content, identify gaps, and propose improvements. A proactive approach is essential to anticipate documentation needs, streamline processes, and contribute meaningfully to project success.

Proficiency in document creation using tools like Adobe Acrobat, Microsoft Word, PowerPoint, and Visio is required. The Technical Writer will collaborate with leadership, project teams, and stakeholders to enhance workflows and develop documentation that supports both clients and internal operations.

This role will also involve leveraging AI software such as Co-Pilot Agent and Power BI, working alongside application developers, and building foundational capital delivery processes that promote proper usage of project management apps and tools.

A strong work ethic, discipline, and initiative will be expected to ensure team success and continuous improvement.

Responsibilities

Develop and edit documentation, including inspection and test plans, reports, templates, and material specifications.
Apply critical thinking to evaluate technical content, identify inconsistencies, and ensure clarity and accuracy.
Provide publishing technical support using MS Office Suite, applicable tools, guidelines, and templates.
Ensure client deliverables are complete, consistent, and meet quality standards.
Perform process mapping with familiarity with Visio, proactively identifying areas for optimization.
Create checklists and other elements to ensure proper documentation for QC inspections.
Develop and deliver training materials tailored to user needs and learning objectives.
Simplify complex processes into consistent, repeatable procedures with a focus on usability and efficiency.
Recommend improvements to processes and practices based on thoughtful analysis and stakeholder feedback.
Interface with a variety of professionals, including Jacobs’ clients, subcontractors, and internal departments.
Take initiative to complete routine technical tasks and contribute beyond assigned responsibilities when needed.
Perform quality control checks to meet project quality objectives and deadlines.
Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. #epjobs #naepjobs

Here's what you'll need

Bachelor’s Degree from an accredited college or university (significant relevant experience will be considered in lieu of formal education).
Strong team player with demonstrated organizational skills, attention to detail, and accuracy.
Proven ability to think critically and solve problems independently.
Experience in understanding how business processes function and translating them into tangible deliverables for clients.
Demonstrated initiative in identifying documentation needs and driving improvements.
Experience with quick turnarounds in a fast-paced working environment.
Proficiency with Microsoft Office Suite (Word, SharePoint, PowerPoint, Excel, Visio).
Graphic design skills with Adobe Creative Suite are a plus.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $66,300.00 to $84,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on May 21, 2026. This position will be open for at least 3 days.

At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

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