Are you looking for a career and company with a higher purpose that you feel more connected to?

In a world where people are quitting at record rates and evaluating what they want to do with their lives, we believe our original mission is more important than ever: ENJOY LIFE AND HELP OTHERS.

Human is a full-service digital marketing agency that empowers both our team and emerging ecommerce entrepreneurs to reach their full potential and make their mark on the world.

By aligning with personal and professional goals, providing growth opportunities, and fostering a positive culture, we achieve success and fulfillment together.

Your Role

As an Ecommerce Marketing Account Manager, you work in lockstep with Marketing Directors to support a core group of ecommerce clients. Your primary goal is to ensure marketing plans are built, executed and delivered on schedule, on brand and achieve clients’ goals, and ensure clients feel connected to their Human team, strategy and results.

Responsibilities

Develop a deep understanding of the client’s brand, personas, company, goals and competitive landscape
Create and manage campaign calendars based on the client strategy
Build marketing briefs and collaborate with internal teams, including email, paid media and brand, to ensure deliverables achieve client objectives
Lead client meetings to communicate strategy updates, field client questions, and ensure critical information is relayed between the client and internal team
Review client deliverables for quality assurance, ensuring alignment with client’s brand, preferences, campaign strategy and goals
Manage ecommerce campaigns and oversee smooth, error-free launches
Build client reports and communicate campaign results to stakeholders
Support marketing directors with task execution to ensure client needs are met
Work with marketing directors to distill monthly marketing plans into achievable tasks, understand task requirements and accurately assign time estimates
Own deliverable deadlines, including managing team capacity and ensuring marketing deliverables are completed on schedule

Required Skills

3–5+ years of ecommerce marketing experience across digital, paid search/social, email, SMS, content, and social media
Excellent written and verbal communication skills (internal and client-facing)
Strong relationship, organizational, and project management skills
Comfortable collaborating with cross-functional teams (Creative, Media, Technical Delivery)
Proven ability to manage multiple clients, projects, and priorities in a fast-paced environment (agency experience preferred)
Results-driven with a strong work ethic and positive attitude
Continuous learner with a growth mindset

Human

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Ecommerce Marketing Account Manager (Contract)